• Post Reply Bookmark Topic Watch Topic
  • New Topic
programming forums Java Mobile Certification Databases Caching Books Engineering Micro Controllers OS Languages Paradigms IDEs Build Tools Frameworks Application Servers Open Source This Site Careers Other Pie Elite all forums
this forum made possible by our volunteer staff, including ...
Marshals:
  • Tim Cooke
  • Campbell Ritchie
  • Ron McLeod
  • Junilu Lacar
  • Liutauras Vilda
Sheriffs:
  • Paul Clapham
  • Jeanne Boyarsky
  • Henry Wong
Saloon Keepers:
  • Tim Moores
  • Tim Holloway
  • Stephan van Hulst
  • Piet Souris
  • Carey Brown
Bartenders:
  • Jesse Duncan
  • Frits Walraven
  • Mikalai Zaikin

issue tracking systems?

 
Ranch Hand
Posts: 5093
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
We're looking at implementing an issue tracking system (both for bugfixes and change requests, which can be customer specific to make matters more interesting).
Will need to have integration with version control (seems to be a weird thing to ask for) to enable linking of sources to specific issues.

Can someone suggest a system (or combination of systems) that would do the trick?

I've looked a bit at Borland's Starteam which seems ideal except it runs only on Windows and Solaris for the server (while we use Linux and AIX at the moment).

Scarab looks nice except for the lack of integration with version control (currently looking at CVS, mainly because I've experience with that).

Preferably free or cheap, not sure if we can wiggle funds out of management for purchasing software (took long enough to get the go-ahead for even spending the effort in investigating a solution).
 
author
Posts: 14112
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
Moving to IDE's and Other Tools...
 
Ranch Hand
Posts: 805
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
Bugzilla.
 
Jeroen Wenting
Ranch Hand
Posts: 5093
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
Saw that one. Problem is we have noone versed in Perl in the company which complicates matters of course.
 
Greenhorn
Posts: 4
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
My company uses JIRA by Atlassian. It is great. It can interface with CVS, and is easy to run and understand. I have used Bugzilla before and JIRA blows it out of the water. Of course JIRA isnt' free either. But the amount you pay is well worth it. I would try to get whoever you need to convince to invest in this. We even open ours up to our end users, so they can keep an eye on the issues. It is very secure and easy enough to navigate that we really don't have to even train them how to use JIRA. Check it out..

www.atlassian.com
 
Jeroen Wenting
Ranch Hand
Posts: 5093
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
I've seen it before. Is it remote hosted or do you have everything in house?
And can you use it to extract info needed to create deliverables automatically (so lists of files to be built and packed for each issue)?
 
N Larson
Greenhorn
Posts: 4
  • Mark post as helpful
  • send pies
    Number of slices to send:
    Optional 'thank-you' note:
  • Quote
  • Report post to moderator
You can connect to CVS, and then with whatever Issues are related to a build, you can see which files were editied.
 
Don't get me started about those stupid light bulbs.
reply
    Bookmark Topic Watch Topic
  • New Topic