Lean Software Development
posted 12 years ago
Just found this very thought provoking article and wanted to share it with you: http://www.poppendieck.com/pdfs/Lean_Software_Development.pdf
Perhaps the problem does not lie in customers who can�t make up their minds and keep changing their decisions. Perhaps the problem lies in asking them to decide well before they have the necessary information to make a decision, and in taking so long to deliver that their circumstances change.