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Requirements Elicitation - Templates wanted

 
Darya Akbari
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Hi all,

I'm looking for templates concerning requirements elicitation.

Any references for it?

Regards,
Darya
 
Lasse Koskela
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What do you mean by requirements elicitation and how would you use a template in that context?
 
Darya Akbari
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Requirements elicitation is the process for gathering requirements upfront the begin of a project. A template in that respect would be kind of a checklist with questions that help find out what the users of your software believes are important requirements.
 
Darya Akbari
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Shall I explain more :roll:
 
Lasse Koskela
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Ok. So if there was such a checklist, wouldn't that mean somebody has already built what you're building...?

In all seriousness, no, I don't remember seeing such a check list.
 
Darya Akbari
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Originally posted by Lasse Koskela:
if there was such a checklist, wouldn't that mean somebody has already built what you're building...?




You're right, that checklist would be disastrous to spread over the world, giving up domain knowledge, you built up costly over the years, for free.

But such deep domain specific knowledge is not what I'm looking for. How about dividing such checklist in a context-free and a context-related checklist. The content-related checklist is a checklist only you and none of your competitors should know about.

The context-free checklist, which I want to know about, however is a list with context-free questions that do not include domain knowledge but serve as a kind of trigger for your interview partner to make her talking.

These could be subtle questions like: Is there anything else I should be asking you? That would of course trigger a response with maybe lots of more details.

I wonder that there is no such context-free list out there.
 
Lasse Koskela
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Right. Well, you could do worse than to look at examples of open questions. When eliciting requirements through inquiry, open questions would likely lead to better results than closed questions.

Something I've picked up from appreciative inquiry is that asking people to describe moments in time where they've felt good about using a product doesn't just give you information about where you're successful but also quite naturally brings out the bits that your users aren't happy with. In general, I'd say that asking people to describe real life scenarios leads to a better understanding about their needs than asking people to describe the kind of features they'd like to have in the product.
 
Ilja Preuss
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Open Questions and Appreciative Inquiry sound like good things to look at.

Another thing that I recently came across and that might be interesting in this context are Powerful Questions: http://www.theworldcafe.com/articles/aopq.pdf
 
Darya Akbari
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Thanks guys for those links.
 
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