There is a new web to do this stuff :
we are pleased to let you know about a new internet application for certification candidates. At this new Member Site you may request softcopy or printed certificates for yourself. You may also:
View your certifications and successful exams
Check the fulfillment status of your certifications
Update your contact information -- address, company name, and email
Request merges of multiple
testing IDs
Download the IBM Certification marks (logos)
To register for the site, visit for instructions:
http://www-304.ibm.com/jct09001d/member.nsf Note: if you have already registered, you will be taken directly to the login screen where you enter your "IBM ID"