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my not so good experience with Whizlabs

 
calvin zhu
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I passed part 1 a few days ago. I have 4 year J2EE experience, due to the tense projects I have right now, I didn't read any recommended book, just went over all the notes I can find, tried all the free mock exams. The only commerical mock exam I used is Whizlabs'.

My opinion for this is this product doesn't worth the money. (Almost CAD 100 for me in Canada even I'm a existing Customer ). The reasons are:

1. Lot's of the mock questions are already in the other free mocks. I would estimate more than 30%. Especially those question about certain situation need your analyse, which are the most important. I guess it is Whizlab's author originally design these questions, but so what? If these questions are obsolete, Whizlab should design something new, otherwise don't charge so much.

2. Although the version for this mock software is 5.20. I'm very regret to find quite a few errors. Some are so easy to fix, I just don't know how they still exist after so many version. For example, in one question there is no F in the choice, however the answer explain why you shouldn't choose F. And one question is like this( in the final exame question 4.)
Choose 3 correct answers.
A something (right answer)
B something (right answer)
C something (right answer)
D A,B and C.
E A and B
F B and C.
when I took this question, I talked to myself: I'm quite sure A,B and C are right, but then D should be right too......there are only 3 choice, how come?

3.The support is really bad. I don't know if it's only my situation or quite common for Whizlab's SCEA product. I sent 2 emails to support@whizlabs.com, and no reply what so ever after one week! Gladly I'm not really asking something urgent. I sent those 2 email ask some doubtful point, thinking maybe they can fix some errors and improve the product's quality. Anyway, no answer.
I cc the second email to myself, just in case they don't answer. So I will paste it here:
Hi, today I did the pratice exam3. More questions:

1) questions 7 the answer is B, D, E. However B is thin client, howcome this is a notable weakness of the architecture? In the same exam, the first 1's answer just mentioned "thin client is good".
Also why E performance is not a weakness for this architecture? Because it's using CGI, which means sever more client will need more resource, performance will be a problem here.


2) Why #10's answer is "Never" instead of "Not Supported"? I think Not Supported is more suitable, because it won't throw an exception when ejb invoked with a transcation, which make the whole logic can still be carry on.
 
calvin zhu
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O, another thing I forgot to mention is: Some answers for Whizlab's questions are really bad, they lack of clear explaination. Especially for the pattern's questions.
Usuall the answers for pattern's questions are just definition copied from GOF. But I know all these definitions already, just don't understand why this situation is a Abstract Factory instead of Builder, or something else.

If this is a free mock, or a mock exam charge $20, I would strongly recommend it. However for current price, I just feel it doesn't worth the money with so many shortcomings.
 
Darryl A. J. Staflund
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Hi there,

It's nice to hear someone else confirm my experience with the software in question :-)

Darryl
 
Goutam Bhattacharjee
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I feel same about design pattern questions. They have not explained the "why" behind the answers, just copied the definitions from GOF, which is not we are looking for. There are quite a few notable confusions in other questions as well. For a product that costs $ 89.00, these sort of unprofessional glitches are not acceptable.

 
Joyce Lee
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So far, I haven't bought any Whizlab product because there're so many free mock exam questions on the internet. Another reason is that the product is too expensive. I really hope they can lower the price, like $20.

Joyce
[ September 06, 2004: Message edited by: Joyce Lee ]
 
Veronica Sasi
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Hi,

I totally agree. Their supports is really need to improve.
Once they take the money they just don't care.
My sincere advise, PLEASE DO NOT WASTE YOUR MONEY ON WHIZLABS.


Good luck,
Sasi

SCEA, SCJP, OOAD with UML.
 
Sujatha Kumar
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I too had a bad experience with whizlabs when i bought it for my part I,
The version that i have downloaded contained menus for which no features were available.

Due to my O.S it was crashing several times, when i requested the Support
they just tend to blame me instead of providing solutions.

They were demanding a good money for their product that is not a problem but one should also provide the same level of quality and support.
 
Ben Ritchie
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They get a thumbs up from me. I have been talking to WizLabs support this morning - I received a reply 3 minutes (!) after I hit send, and after a couple of emails everything was working within an hour, so no complaints here.

No connection, other than as a customer.

Ben.
 
calvin zhu
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Ben, maybe the support you mentioned was about software installation?
The support I mentioned is for answering the questions about mock questions.
 
Billy Tsai
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Some of the whizlabs answers are actually incorrect.
 
Darryl A. J. Staflund
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I just wish they'd ensure that their sentences are grammatically correct. Some questions in their exams aren't even sentences -- they're either sentence fragments, syntacically incorrect, or missing a verb. I've recommended their proofreading questions on several occasions but have never received a response. It's not that their product is bad -- but I don't like buying products that I don't feel a lot of personal or professional care and attention has put into. It's also a question of quality control -- the application is text-based so it only makes sense that they should proofread their text before selling it.

Darryl
 
Darryl A. J. Staflund
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By the way, I am aware of the irony that my last post has spelling mistakes in it :-)

Darryl
 
Anonymous
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I too had a bad experience with the whizlabs software.
The content in my case was very good(IBM Test 486) but their software sucks.
After a lot of emails going back and fourth with the support team I gave up.
I even left a feedback on their website but did not hear anything from them.
Anyways, I have decided not to use their products in future.
 
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