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Role of the travel agent

 
rottscha rotti
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Posts: 21
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Hi SCEAs,
how do you handle the requirement that a travel agent must be able to act in the role of a customer i.e. he/she must use a fast thick client application and prapare an itinerary, pay for it ... but in the role (in the name) of a customer that has called the travel agency.

Any ideas

rottscha rabbit
 
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