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where does Agent fit in security model

Yan Zhou
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The use case seem to not take into consideration of the travel agents, they are using Swing application GUI, so the following in all use case text do not apply:

All interaction with the customer and the system must be secured with SSL.

This only applies to customer with Internet access. I wonder how do you assume the way agents access the system, through RMI? Assuming they are already behind the firewall, etc.?

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