Hi Vivian,
I understand you pain, I had the same problem, although only for one week.
I got certified for SCEA(old) on July 10, as I could see my score in the CertManager database, but the Certification database showed still "pending" in my certification history.
I started emailing to
who2contact@sun.com on Monday, July 14th, why the Certification database doesn't show the certification status correctly ...
at first no answer, and I mailed them 3 times, until today I got an answer from Sun Certification Support <
certification@educationservicesgroup.com>, stating:
"Thank you for contacting Sun Certification Customer Support. We are happy to assist you.
We apologize for the delay in the posting of your exam results. We have verified your exam results from the Assignment Watcher database and processed your certification as a Sun Certified Enterprise Architect for
Java Platform Enterprise Edition Technology in the Sun CertManager Database at
http://www.certmanager.net/sun. Your Sun certification welcome package is being processed. Please allow up to four weeks for delivery.
There is a technical issue in Prometric�s
testing system that is preventing exam scores from being transferred to our database for many candidates. Until the issue is resolved, we have verified your passing exam result and manually granted your certification. The exam results will not appear until a later date. This will cause no problems with your certified status.
Please let us know if we may be of further assistance. Thank you for choosing Sun products and services.
Sincerely,
Sun Certification Customer Support
who2contact@sun.com"
And, yes, they updated the history manually, and started the mailing process of the certification kit!
So, don't stop to mail to
who2contact@sun.com, they are responsible for managing the certification database!