Similar type of problem I faced for my SCJP certificate.
I cleared SCJP on 23rd July & not received the kit yet.
I contacted sun/prometric on the following id & requested the info. SunCert@thomson.com
they told me that they were facing some technical problem in uploading the data to i7 database.But after my request,they managed somehow & uploaded the same to i7.
I advice u guys to contact above mail id if u get trouble in getting ur kit.