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Got a letter from General Manager of SUN

Ranch Hand
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I mailed to Sun abt the problems i had. He replied to me. Guys if u have issues pls mail it to sun so that they can take necessary actions.
I am responding on behalf of Bill Richardson. I am the General Manager
of Certification at Sun. I understand your frustration and concerns. In
December, we started to see the number of complaints on the essay rise.
In January, the complaints increased and we alerted Prometric to issue.
They investigated but didn't get back to us until February with an
analyse of the cause. Essentially, the essays were handled differently
than normal exams by the individual testing centers and in many cases
were not uploaded with the standard tests. Up to recently, Prometric
did not have a system of checks and balances that would alert them, if
an essay was not uploaded the day it was completed by the test center.
They have put a process in place and the upload issues have been almost
eliminated. If you do hear of any, please feel free to have those
individuals contact me directly.
Richard Bunzel
General Manager
Sun Education Certification
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what is his email address?
i took my essay on Feb 19th!!!
still no word. i emailed and someone got back to me after 3-4 days and simply said that they asked prometric to resend the results...
prometric should frickin refund my exam fees dont you think???
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Good work, Reshma!
This shows really the strength of this forum.
I think I'll just lie down here for a second. And ponder this tiny ad:
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