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Only display bookable items?

 
Anonymous
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Hi,
This is a short one. Should the client only see bookable items (i.e. not yet booked) or all not-deleted items even if they are booked/reserved/whatever? Leave aside the 48h-Rule, that's a different story
Regards,
Marcel
 
Nicholas Cheung
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Should the client only see bookable items (i.e. not yet booked) or all not-deleted items even if they are booked/reserved/whatever?

My system allows the CSR to see all records, no matter it is being booked or not. Remember to write down the reason of this choice.
Just we dont implement the unbook method, otherwise, CSR can unbook some of the records, in my documentation, I mentioned this as a feature of further system extension.
Nick
 
Jacques Bosch
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My design showed all records and allowed rebooking of already booked records.
Goes without say that all of this was properly documented.
J
 
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