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Message windows used?

 
josine wilms
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Hi you all,

I think in some cases it's neat to inform the user by a popup window that he's trying something wrong like:

- trying to book a non-numerical in a customer id.

Or that the data is not uptodate anymore:

- the record he wanted to book with a customer id has just been booked by another CSR.

In the requirements document there is only talk about throwing certain exceptions for certain methods ; but the user will not get notified by that if you don't show it in an other way.

I can also think of putting the messages in the application window for the user to see, but else?

How do you solve this? Or you don't solve it because this application is an inbetween solution until switching to the new to build webapplication?

Thanks,

Josine
 
Mark Smyth
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Originally posted by josine wilms:
Hi you all,

I think in some cases it's neat to inform the user by a popup window that he's trying something wrong like:

- trying to book a non-numerical in a customer id.

Or that the data is not uptodate anymore:

- the record he wanted to book with a customer id has just been booked by another CSR.

In the requirements document there is only talk about throwing certain exceptions for certain methods ; but the user will not get notified by that if you don't show it in an other way.

I can also think of putting the messages in the application window for the user to see, but else?

How do you solve this? Or you don't solve it because this application is an inbetween solution until switching to the new to build webapplication?

Thanks,

Josine



Hi Josine,

While it is not mentioned specifically in the specs, I think that you should certainly handle all exceptions that are thrown when an action such as book fails. Then we ought to show the user a friendly message informing them that something has gone wrong.

I think the handiest way to achieve this is to popup a small modal JOptionPane informing the user about the error.



Mark
 
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