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SCJD,Help!!!

 
Marry O'Hanlon
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I uploaded my SCJD assignment 2 and half months ago.Then I took the nearest exam. However, after the essay exam,I wait for 2 months, did still not get my exam result. In general, after 4 or 6 weeks, should get the result.

I wrote e-mail to Sun service support, did not get any feedback.
I did not know where can complain it? Could you give me some recommendation? Or know where I can complain it?

Many Thanks
 
Roberto Perillo
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Partner,

the only thing you can do is send an email to who2contact@sun.com and wait. Explain them the situation and hopefully, they solve this issue for you. It usually takes around 5 business days to get a reply from them.
When did you send the email?
 
Andrew Monkhouse
author and jackaroo
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"createpanda hello",

Please check your private messages for an important administrative matter.

Thanks, Andrew
 
Marry O'Hanlon
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I send the email to Sun certification service support on 6th of August. I got the feedback today. They said, they got my uploaded assignement, but due to a technical issue in the Prometric testing system, the two components of my assignment have not matched together. We have escalated this issue with Prometric and expect resolution within seven to ten business days.

Then I have to wait 4 weeks,because my assignment and essay exam need to be graded together.

It is terrible. Today, I sent the e-mail to the Prometric test center.

Thanks
 
Jethro Borsje
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I think it is quit bad that they did not notify you of this problem.
 
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