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Unexpected Error  RSS feed

Craig Donkin
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I am supporting a user who is receiving the following error when trying to run an application of ours:

General Tab

An error occurred while launching/running the application.

Title: Workflow
Vendor: Copyright 1999-2007 SunGard HE. All rights reserved.
Category: Unexpected Error

Launch Tab

Exception Tab CreateProcess: "C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe" "-Djnlpx.jvm=C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe" -Djnlpx.splashport=3634 "-Djnlpx.home=C:\Program Files\Java\j2re1.4.2_08\javaws" -Djnlpx.remove=false -Djnlpx.offline=false -Djnlpx.heapsize=NULL,NULL "\Program Files\Java\j2re1.4.2_08\javaws\javaws.policy" -DtrustProxy=true "-Djnlpx.deployment.user.home=C:\Documents and Settings\tbrobyn\Application Data\Sun\Java\Deployment" -Djnlpx.deployment.system.home=C:\WINDOWS\Sun\Java\Deployment "-Xbootclasspath/a:C:\Program Files\Java\j2re1.4.2_08\javaws\javaws.jar" -classpath ";C:\Program Files\Java\j2re1.4.2_08\javaws\javaws-l10n.jar" com.sun.javaws.Main "C:\Documents and Settings\tbrobyn\Application Data\Sun\Java\Deployment\javaws\cache\http\\P80\V1.4.2_18\DMproducts\DMautodl\EMj2se" error=3

at java.lang.Win32Process.create(Native Method)

at java.lang.Win32Process.<init>(Unknown Source)

at java.lang.Runtime.execInternal(Native Method)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at java.lang.Runtime.exec(Unknown Source)

at com.sun.javaws.Launcher.execProgram(Unknown Source)

at com.sun.javaws.Launcher.executeInstallers(Unknown Source)

at com.sun.javaws.Launcher.handleApplicationDesc(Unknown Source)

at com.sun.javaws.Launcher.handleLaunchFile(Unknown Source)

at Source)

at Source)

Also the user is also running into a no JRE version found in launch file for system error.

I am inclined to think the first error has something to with Web Start caching files that are then not found or only partially cached.

For the second error i am at a loss. We have tried unistalling and re-installing java.

Incidently the user does not get the errors when using the Administrator account on her PC.

Any help appreciated.
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