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Problems accessing SCWCD notes from the links page  RSS feed

 
Helen Crosbie
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Hi,
I'm having problems accessing Michelle and Ken's notes from the links page. My browser pops up an error dialogue when I click on them: 'File does not begin with %PDF-'. I've tried saving the targets to a local drive and opening from here, but this is no better.
I'm sure I'm doing something silly, so can anyone tell me what to do next?
Thank you,
Helen
 
Andres Gonzalez
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I didn't have any problems opening them Helen. Of course, I'm using the best browser
 
Helen Crosbie
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Well, I tried downloading Mozilla and opening the notes from here. I didn't get an error message, but the notes didn't appear either!
Any more ideas?
 
Andres Gonzalez
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Have you tried right clicking and saving the PDF file in your hard drive, and then open the documents?
do you have acrobat reader installed? :roll:
 
Andrew Monkhouse
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Hmmm, very strange. The files certainly do start with PDF:

And I can view them quite happily using Opera on my Linux system.
Can you see what the first few characters of the file are?
I am not sure what else the problem could be. It kind of sounds like the browser is saving the files in an odd format. I guess if your browser was insisting on compressing data between the host and your PC, and then saving it compressed you might get this problem, but that doesnt sound very likely to me - you could try opening the file with Winzip (if you are on Microsoft Windows) or using "unzip -l" under Linux: see if either of them recognise the file.
My only other guess would be an old version of Acrobat Reader perhaps?
Regards, Andrew
 
Jessica Sant
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try re-installing Adobe Acrobat Reader -- maybe your copy got corrupted? I'm able to open it fine too.
 
Jason Menard
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I tried it and received the same error using IE and Acrobat Reader 5.1.
 
Helen Crosbie
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Hi,
Thanks for your suggestions; I tried several of them but still can't access the notes. I've updated Adobe Reader from 5.0 to 6.0 and it's made no difference.
I think the problem is with the download as the start of the WCDStudyNotes-Michelle.pdf looks like this for me:

No mention of %PDF!
Does anyone have any more ideas?
Thanks for all your help,
Helen
[ September 02, 2003: Message edited by: Helen Crosbie ]
 
Andrew Monkhouse
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Are you using a proxy to access this site (or the whole internet)? If so, can you turn the proxy off and try again?
Another (remote) possibility is to go into Acrobat Reader itself, and under preferences, turn off the option to open web documents inside the browser. In theory this should then start Acrobat as a separate applicaton when you click on the link (instead of it being integrated). This has been reported to work around the issue in some cases.
Regards, Andrew
 
Helen Crosbie
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Well, the latest in this saga is that I can now access Michelle's notes, but not Ken's. I haven't changed anything at all, but it suddenly works (partially!).
A very clever colleague of mine has looked at the corrupted file I've downloaded and says that it looks like it has been divided into 30k packets and the first has been lost so the rest of the file has been mangled and glued together wrongly. (Sorry about the non-technical explanation, but you can tell this sort of thing is not my forte!) Apparently, without the first packet, TCP/IP just puts the packets together as received since the information about the correct order is in that first packet.
Does this make sense to anyone? Is there anything I can do about it?
Thanks for all your help,
Helen
 
Helen Crosbie
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At last, I've managed to get both sets of notes. I haven't changed anything, but each day I've tried to download them and today, it finally worked.
I haven't changed anything at all in my set-up so I still don't know what the problem was, but it obviously pays to be persistent. Now to do some study!
Thanks for everyone's help,
Helen
 
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