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Using plugin for external/Internet customer use?

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Hi all,
My company is planning the development of an applet for use by our customers, and there is a requirement for some table-like functionality that AWT just does not have. I might take a look at the Swing componenets, but am a little worried about forcing our customers to use Java1.2/Plugin, especially since we don not have control over their environment.
I was hoping to get some insight from some of you on the usability of the plugin in real-world customer use and how practical it might be.
Has anyone published an applet for external use that makes use of the plugin or Swing controls? If so, have there been any problems with supporting it? Any advice you can pass along will be welcome.

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