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Trouble in activating Whizlabs SCJP Preparation Kit

 
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Hi,
I bought whizlabs SCJP 5.0 Preparation Kit today. I tried to activate the kit with the license information that i received through email. It gave me an error saying Too Many Activations. I emailed to the support they responded me telling that, We provide only 3 installations against 1 license number and you have already crossed that limit. I don't know how i crossed that limit as i tried to install it for the first time. Can anyone help me?

Thanks
Sravani
 
sravani jetty
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They sent me another key which activated the kit.

Thanks
Sravani
 
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I have the same problem.
I get the error - activated too many times, when in fact, I
have activated it for the first time.
I have emailed whizlabs.
 
Don't get me started about those stupid light bulbs.
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