Originally posted by Matt Cao:
Over the weekend, my boss and I discussed about the new position forming in respond to three continents development team. He said creating a position that situates between quality team and operation team, a person could play a role of management team member also plays a role of developer. I try to mimic the hardware people have done by creating a Technical Support Engineer position.
I want my developer team deliver a product that closer to the spec as possible and let the local Technical Support Engineer modifying the project so it fits with the local customer. Is is sound like a System Integrator? I don't want this engineer be involved too much into developing just a final phase. Help me out guys.