I just remember this conversation:
ME:I can not log onto the system.....
IT:Well are you spelling your name right?
ME:Yes.
IT:Can you spell it for me:
ME :p -a-s-c-a-r-e-l-l-o
IT:Well I found your problem, you are spelling your name wrong
ME:I have been spelling my name the same since my parents taught me. Are you telling me my parents have mislead me?
IT:Well I am not sure, either someone here made a mistake or you are not Pascarello.
ME:Well I think it was your mistake.
IT:I will fix it......okay
you should be able to log on...
ME
Typed in name) Well it is not working again..
IT: Well what is your name again...
ME: P-A-S-C-A-R-E-L-L-O..now you tell me what my name is...
IT: P-A-S-C-A-R-E-L-L-O
ME: Okay.....now can you fix it...
finally it was fixed...
hmmm,
Eric
[ May 07, 2003: Message edited by: Eric Pascarello ]