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any comcast high speed internet user out there?

 
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i just switch to comcast lately, sometimes i got a little small trouble: when i open a web browser, an error message comes up, asking me whether to retry or stay offline, after i click retry, i get connected, everything is ok. but it is kind of weired to me. :roll:
 
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Originally posted by fred snow:
i just switch to comcast lately, sometimes i got a little small trouble: when i open a web browser, an error message comes up, asking me whether to retry or stay offline, after i click retry, i get connected, everything is ok. but it is kind of weired to me. :roll:


I'm a comcast cable internet user, I don't encounter that problem. Your browser probably is set to "Work Offline" in the File menu, that is why you encounter that.
 
fred snow
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Originally posted by Joy Jade:

I'm a comcast cable internet user, I don't encounter that problem. Your browser probably is set to "Work Offline" in the File menu, that is why you encounter that.


i just checked, i did not choose "work offline". the problem occurs only when i start up my computer and open a browser for the first time.
 
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I'm with comcast and I don't have that problem either. Try shutting off your cable modem for more than a minute (2 will do) and turn it back on. You can verify that you're pulling a new IP address if you run ipconfig on your machine before and after shutting it off (if you're using windows).
If you don't pull a new IP, or you do and it doesn't fix the problem, call up tech support and complain. One thing you might want to do first is head over to broadbandreports.com and check your speed first. If you're not getting the minimum speeds you're guaranteed, then you shouldn't have to pay for service until they live up to their end of the bargain.
sev
 
fred snow
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i just did a test:

Your download speed : 1405987 bps, or 1405 kbps.
A 171.6 KB/sec transfer rate.
Your upload speed : 282665 bps, or 282 kbps.


i hope this is not too bad
 
sever oon
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Those are pretty good speeds for cable. Run them every now and again when you think about it and look for wide variations. I'd still complain about the connectivity thing...sounds like some kind of bug somewhere.
sev
 
fred snow
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that sounds like a good idea.
 
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