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thomas weaver
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Hello. Let me start out with I am a very novice Java user. I have been given then task of creating a system that will provide my SAP Help Desk with required info to create a ticket. It has to be on the JavaEE platform.

So I need some guidance in the general direction of where I need to go and maybe even some examples or other information that would be helpful. I am on a bit of a time line here.

So far I have been able to piece together a generic idea of what I need but nothing more. I am thinking that I need JavaMail on the back end. On the front end I will need a HTML form. I also have a slight idea i will need a bean sitting in between the two. This is all I have been able to figure out over the last few days. I am running Java App Server 9 and Java EE 5 SDK. I have been able to gain access to the server from a outside, local to the network, machine. Any further configuration I have not done because I do not know what I am doing.

Im sure that some of the info I need is provided in the subject but I assume not all of it will be. Please do not delete this but just move it to the appropriate topic.

Thanks for all your help
---Thomas Weaver
 
Bear Bibeault
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Please do not cross-post the same question in multiple forums. It wastes people's time when multiple redundant conversations take place. Please read this for more information.
 
Consider Paul's rocket mass heater.
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