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Problem in NT authentication using Jintegra

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First, I have not found the apropriate place for this post, please move wherever it would fit.
I am using jintegra to get the NT user id and password for some authentication. In same network for some systems its working fine but for some systems its not. Following code giving blank value for some systems.

userDomain = com.linar.jintegra.AuthInfo.getCallerDomain();
user = com.linar.jintegra.AuthInfo.getCallerUser();

I am not able to understand the root cause. Any help would greatly appriciated.
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