Win a copy of 97 Things Every Java Programmer Should Know this week in the Java in General forum!
  • Post Reply Bookmark Topic Watch Topic
  • New Topic
programming forums Java Mobile Certification Databases Caching Books Engineering Micro Controllers OS Languages Paradigms IDEs Build Tools Frameworks Application Servers Open Source This Site Careers Other all forums
this forum made possible by our volunteer staff, including ...
Marshals:
  • Campbell Ritchie
  • Paul Clapham
  • Jeanne Boyarsky
  • Junilu Lacar
  • Henry Wong
Sheriffs:
  • Ron McLeod
  • Devaka Cooray
  • Tim Cooke
Saloon Keepers:
  • Tim Moores
  • Stephan van Hulst
  • Frits Walraven
  • Tim Holloway
  • Carey Brown
Bartenders:
  • Piet Souris
  • salvin francis
  • fred rosenberger

how document 48 hours in UB?

 
Greenhorn
Posts: 21
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
Hi all,

Thanks for your help.
I want to ignore the 48 hours rule? but i puzzled when document the reason. I plan to document like this, "The CRS member will know the role clearly, when they recieve a call for booking for 48 hours later, they will told customers it not permited directly."
i thoutht this is not reasonable, any one can help me,
Thanks a lot.
 
Ranch Hand
Posts: 759
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
I think if the CSR know they role, they can decide by themselves to not book when they receive a call for booking for 48 hours later. So the validation in the GUI is not required.

Good Luck !!!


Jeffry Kristianto Yanuar (Java Instructor)
SCJP 5.0, SCJA, SCJD (UrlyBird 1.3.2)
 
jin Young
Greenhorn
Posts: 21
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
Hi Jeffry ,
Thanks for your quick response. The reason is just like my idea.
thanks again.

is there any other reasonable about ignore the 48 hours rule?
 
Jeffry Kristianto Yanuar
Ranch Hand
Posts: 759
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
I don't know the other way, just document your choice. I check these SCJD topic frequently so no wonder I could reply quickly.

Jeffry Kristianto Yanuar (Java Instructor)
SCJP 5.0, SCJA, SCJD (UrlyBird 1.3.2)
 
jin Young
Greenhorn
Posts: 21
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
Hi Jeffry,

Thanks again for your kindly reply.
 
Bartender
Posts: 2292
3
Eclipse IDE Spring Java
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
Jeffry is correct, again!

I justified that I did not implement that rule because it was not clear whether I had to implement it or not, so since it was not explicit, I decided not to implement it.
 
Bartender
Posts: 3648
16
Mac OS X Firefox Browser Java
  • Mark post as helpful
  • send pies
  • Quote
  • Report post to moderator
I thought about the 48 hour rule thing. From the CSR view, they need to know the client's date before they can decide if it's reasonable to continue (eg within 48 hours). Of course all this is indeed with the telephone and not with the GUI/program. So I personally think it's ok to ignore this.
 
Skool. Stay in. Smartness. Tiny ad:
Devious Experiments for a Truly Passive Greenhouse!
https://www.kickstarter.com/projects/paulwheaton/greenhouse-1
    Bookmark Topic Watch Topic
  • New Topic