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Certificate not yet received

 
Amruth Puppala
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I have cleared SCWCD 5 on 08/22/2008, I got 95%.
But till now I haven't received the certificate.

As per our co-ranchers suggestions
1.I went to sun database site and searched about my details , but didn't found any thing.
2. Then I sent mail to SunCert@thomson.com twice with all my details, I got reply saying within few weeks I will be getting certificate. Till now I haven't received any.

So please some suggest me what shall I do now?
 
sudheer kiran
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hi ,


in your case i found one probabal reason,because there is no chance of missing certificate twice.
that is you may not have given proper address.

check out your address in the http://certmanager.net/sun --personal information tab.

view the status at history-view by fulfillment.
if your fullfillment status says the kit is mailed you should receive within 10days.

 
sudheer kiran
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i hope you could login into http://certmanager.net/sun

other wise ask sun people to send you so and so by sending them you sunID.
 
Amruth Puppala
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Thanks so much sudheer kiran for quick response.

I am not able to login into that site , I am getting "We could not find a user meeting the specified criteria. Please review the criteria and try again.
" error.

I have sent mail to SunCert@thomson.com mail twice. Whome should I call , Can I get any responsible contact number in India(HYDERABAD).

Please can some help me in this regard.
 
sudheer kiran
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contact your prometric center and ask them to update your address,they dont need your userid and password.
they just need your sunID.
even you can ask them to which address the certificates were sent.they can check.

all the details they need will be in your result report.


but anyway you need your login info to check all the time all

Kindly write to
certification@educationservicesgroup.com
providing them your complete student details, informing them that they you are not able to login into the Suncert database and they will revert to you accordingly .along with you id,registration number.

anup.nautiyal@sun.com is looking after in india. mail him what you need
edu_enquiry_in@sun.com will be helpful.

did you try firsttime users link in certmanager site?





 
Amruth Puppala
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Thanks for all you suggestions to get me certificate.
After sending many mails, I am able to login to http://certmanager.net/sun --site and it is updated as I am SCWCD certified.

However, until now I did not receive any certification kit. They say they have sent it to my mailing address, I also given some alternate address but I am not yet received anything.

I only have proof http://certmanager.net/sun site but nothing more then this.

People in my company display certificates at their desks but I cannot do this.

Can any one suggest any thing final way to reach them.

I am frustrated by sending many mails, may be more then 15 mails I sent them.

If any one is facing same case please let me know how people are managing. I have finished exam 1 year before.
 
Amruth Puppala
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Can some one please answer to my question, I am eagarly waiting for your valuable responses.
Thanks in advance.
 
Christophe Verré
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Did you ask your Prometric Center ?
 
Amruth Puppala
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No I didn't ask him.
if I need to ask what is the procedure to ask ..please tell me
 
Christophe Verré
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Amruth Puppala wrote:No I didn't ask him.
if I need to ask what is the procedure to ask ..please tell me

Phone them and ask why you haven't received your certificate yet, and what should you do to get it.
 
Amruth Puppala
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Thanks for the prompt reply

They are saying they cannot do anything more then what I did.
Promatic center person saying we also mail them same way as you did and to the same mail Id not to any specific Id .

 
Christophe Verré
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That's a pity. Try to contact Sun again, by phone if possible.
 
Amruth Puppala
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Can I have phone number of Sun in our region or any other which is near to me.

I am from Hyderabad, Andhra Pradesh, India.
 
Prakash Meher
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Hi Amruth

I am also facing the same issue. Sent mail to who2contact@sun.com more then 10. Did not get any response. Please let me know if your issue is resolved.

Thanks
Meher
 
Amruth Puppala
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I did not got any help , I just use my online DB for any verifications.

We can not tell our issue any one, and no one will help us.

I am help less. I stopped doing other certifications too.
 
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