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sick of waiting for the certification result

 
thuy nguyen
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Hi all,

After 8 weeks of waiting and 6 emails without any response from Sun and Prometric I am very frustrated.

Thuy Nguyen
 
Theodore Casser
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Have you verified that you're sending it to the right address at Sun, based on their contact page?

Other than that, I'd just more suggest calling them at some point - get a human on the phone, and see if they can be more help.
 
thuy nguyen
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After the 6th week I emailed to who2contact@central.sun.com, who2contact@sun.com, suncert@prometric.com. I placed a called to prometric. They told me to call sun's education service who told me they don't have the phone number for the group handling the certification, and the only way to contact them is thru email. They suggested me to keep emailing!

Thuy
 
Ulises Pulido
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Emm, it may be a stupid question, but you already did the Essay right ?
 
thuy nguyen
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No, it's not a stupid question. I did the essay a few day after uploading the project. And that when I started waiting.

Thuy
 
thuy nguyen
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I would be able to talk to Karen at Sun's Traing department. She told me that it is not her department that handles the certification process and suggested that I email to who2contact@sun.com. After hearing that I had sent 6 emails to this address without getting any response she told me to forward those emails to her so that she can forward to them. I did and within a couple hours I got an response from who2contact@sun.com. They appologized for the delay and promised to let me know the result within 5 business days.

Thuy Nguyen
 
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