In database BRANCH_NAME appears BALÜCARE, user enters balücase.
There is another mismatch. Upper case s will never match the _R_* in the second last position.
* note to JavaRanch. I tried to type a character RR (but then only one of them) here, but got this message:
The specific error message is: "
r" is a silly English abbreviation; use "are" instead.