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How to contact Whizlabs?

 
Greenhorn
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Hi,

I am a bit upset with Whizlabs, I purchased one of their preparation kits, I am facing serious problems with the installation and they are not replying to my emails I have sent to support@whizlabs.com. The live chat they are offering on their company website is also not working, every time I hit the submit button the window just closes. Does anybody know/have an idea how I could contact them? Any phone number?

Kind regards,
-Steffen-

For those who are interested in the problems I am facing during the installation process:
-The installer fails with this error message:
http://img152.imageshack.us/img152/1024/screenshot1sd0.png
-When I try to register the control manually I get this error message:
http://img513.imageshack.us/img513/3043/screenshot001zx8.gif
I tried to install the kit on 3 different PCs, this happens with all of them.
 
Ranch Hand
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I used the products (about 4 of them) from whizlabs and I thought they were okay. The last one I used was at least 1 year ago.
They used to have a contact number, I do not see it either. See if someone else has a better way of contacting them.
 
Greenhorn
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I bought their SCJP 5.0 preparation kit last week (28 November) and didn't receive my license key. I tried e-mailing them three times with no response.

I finally got fed up last night and bought some Skype credit and called WhizLabs in India (around 10 AM Indian time). The person who answered sounded like he was on a crowded street with lots of voices in the background and car horns honking. He asked me if I had e-mailed support@whizlabs.com and asked for my name. He said he would e-mail me the license key in "10-12 hours." It has been almost a full day and I haven't heard anything from them. I guess I will be calling India again tonight.

WhizLabs' phone number is +91 9958093031. There are also corporate sales contact numbers in other countries on their corporate website: http://www.whizlabs.com/corporate/sendrequest.html

Update: I got ahold of Mohit at WhizLabs by phone and he sent me my license key.
[ December 04, 2007: Message edited by: Allen Wittman ]
 
Ranch Hand
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You can contact whizlabs by sending mails at care@whizlabs.com or you can call them at these numbers
UK # : +44 020 8133 7875

US # : +1 (818) 575-6625

India # : +91-971-770-0425
 
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