I wanted to buy exam voucher from whizlabs and this is what I went through.
Anybody had better/worse experience to resolve it with whizlabs (Note, the supervisor himself admits the mistakes on chat)
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Chat InformationYou are now chatting with 'Whizlabs'
Chat InformationYour Issue ID for this chat is LTK16402409727X
Whizlabs: This is raj,how may i help you.
you: The price for SCEA
voucher was mentioned on site as $ 300 until yesterday
you: today it says 199.95
Whizlabs: yes ,
you: its same price as at sun's site
you: whats the benefit of buying from whizlabs?
Whizlabs: we are providing the voucher at discounted price
you: btw, this change happened when I asked this question yesterday
you: how much discount?
you: Sun site link: http://www.sun.com/training/catalog/courses/CX-310-052.xml
Whizlabs: the price of SCEA mock exam part 1 on sun website is USD 200 $
Whizlabs: we are providing Sun voucher for SCEA part 1 at the price of 150 $
you: where is this mentioned on your site?
Whizlabs: may i have your email id,i can send you the money request from Paypal.you can make the payment and as soon your payment is confirmed ,you will recieve the voucher through email.
you: also, today, I got email from Sudeepa Basu of whizlabs team saying "Sun Java
Exam Vouchers for any 310-XXX Exam - at 33% Discount! Voucher Valid till 10th November 2009. Only 50 vouchers in stock"
you: so you don't mention it on your website?
Whizlabs: we have just todat changed the price,on website it will be changed tommorow.
you: so, if I go by Sudeepa's email, the voucher should cost be $134 (33% discount on original price of $200)
Whizlabs: sorry we are providing the sun voucher for SCEA at the cost of USD 150$.
you: but SCEA exam # is 310-052 which should be covered as per Sudeepa's email
Whizlabs: the mail is sent by mistake,this offer is for scjp
you: ok..so far whizlabs made 3 mistakes, 1. Price of SCEA was mentioned as $300 until yesterday while Sun itself was selling the voucher for $200 2. Today, your site said price of SCEA examas $199.95 without discount and somehow you are selling it for $150 3. One of your team members sends me an email with 33% discount for all Sun's 310-xxx exam you say email is wrong
you: should I believe you?
you: can I talk/chat to your supervisor?
Whizlabs: i am the supervisor.
you: then...can I talk to your manager?
Whizlabs: Please have a talk with me,i can solve your issues.
you: or answer the questions I posted here
Whizlabs: its by techninal mistake the price is visible.
you: I mentioned 3 mistakes, and I am asking why should I believe in such business and on what basis?
Whizlabs: i can assure you the the price of the Voucher for SCEA part 1 ia 150$.
Whizlabs: I can send you the money request and then you can make the payment and then i will send you the voucher through email.
you: money request?
you: I don't want any payment links on email
Whizlabs: i can send you the money request from paypal.
Whizlabs: ok,you can make the payment on our website and i will refund you 49.95$