Export Compliance Notice

[Amelia Ma]

Thank you for choosing Sun Educational Services for your training needs. This is
in response to the question you posted below via the website and/or
[email protected].

Export Compliance Notice
We are unable to grant you access to our products because our export control
systems have identified your request as a potentially non-compliant for one or
more of the following reasons:

- Your name matches a name on a U.S. export denial list.

- Your company name matches a company name on a U.S. export denial list

- A required Reverse DNS lookup failed. U.S. Export checks require us to
perform what is called a Reverse DNS lookup for the IP address you are using to
access this Web site. If this lookup fails, we are not permitted to allow you to
access to our products.

If you have any questions concerning this denial or believe that this denial is
in error, please send an email to [email protected] including the product
you desire, your full name, the organization to which you belong, your full
physical address, your e-mail address/phone number.

Thank you,
Sun Educational Services - Registration

[Amelia Ma]

anybody know what this mean? i've been trying to purchase the scjp 6.0 exam voucher from sun web site over the weekend. i got this email after register. this is my first time to purchase this exam. i live in the US and my home internet provider is earth link. anybody else have this problem before? thanks!

[Raju Champaklal]

who is message for?

[Amelia Ma]

Raju Champaklal wrote:who is message for?

me

[Raju Champaklal]

oh...sorry no idea..am from india..hope you get the answer soon

[Paul Clapham]

Did you do this? Did you get a response? Did you understand that response?

If you have any questions concerning this denial or believe that this denial is
in error, please send an email to [email protected] including the product
you desire, your full name, the organization to which you belong, your full
physical address, your e-mail address/phone number.

[Amelia Ma]

i called them during lunch break today. the representative was not patient and seems didn't know much either. he just told me to waiting for the check result. but i would like to know why they check me. do they check every body? i do have a chinese name. do they check every one with a foreign name? i really hope i can take the exam as soon as possible. i've been preparing for this for 5 months. and i need the certificate to apply for some opening. and i feel i'm forgetting every thing i've learned.

[Raju Champaklal]

then why are you buying the voucher from sun...there must be other prometric centers selling the voucher...or other valid sites like whizlabs.com

[Amelia Ma]

Raju Champaklal wrote:then why are you buying the voucher from sun...there must be other prometric centers selling the voucher...or other valid sites like whizlabs.com

i didn't know that. how does the whole thing work? i thought sun is the only place. where else can i purchase the exam? are there price difference? after i purchase the exam, can i take the exam immediately? or is there a waiting line? i can't find any thing relate to this in the faq. this is really frustrating. can any one who took the exam talk about the whole procedure?

[Raju Champaklal]

well...check out www.whizlabs.com and go to the scjp section...check for the price there...email them and ask for the voucher...the voucher they provide is legal....and you can take the exam within 2 days you buy a voucher i think.....or maybe 1 week....ask them....just start a new thread...asking for where to buy a voucher from in usa....

[Amelia Ma]

Raju Champaklal wrote:well...check out www.whizlabs.com and go to the scjp section...check for the price there...email them and ask for the voucher...the voucher they provide is legal....and you can take the exam within 2 days you buy a voucher i think.....or maybe 1 week....ask them....just start a new thread...asking for where to buy a voucher from in usa....

thanks for the help. i guess i will wait sun's reply for a couple of days first. didn't expect such trouble to purchase the exam in the first place.

[Ben Power]

Amelia Ma wrote:
- A required Reverse DNS lookup failed.

A reverse DNS lookup works like this:

- you request a voucher
- Sun looks up your geographic location based on your IP address (the Internet address of the computer you're using)
- Sun gets the information they need, and they issue the voucher.

If the DNS lookup fails for a technical reason (such as a firewall configuration? I'm not a security expert) it may deny you the voucher. I would call Prometric on the phone and buy the voucher that way (or one of the many other ways such as 3rd party site). It's too much work to troubleshoot if you can work around it.

Ben

[Amelia Ma]

Ben Power wrote:

Amelia Ma wrote:
- A required Reverse DNS lookup failed.

A reverse DNS lookup works like this:

- you request a voucher
- Sun looks up your geographic location based on your IP address (the Internet address of the computer you're using)
- Sun gets the information they need, and they issue the voucher.

If the DNS lookup fails for a technical reason (such as a firewall configuration? I'm not a security expert) it may deny you the voucher. I would call Prometric on the phone and buy the voucher that way (or one of the many other ways such as 3rd party site). It's too much work to troubleshoot if you can work around it.

Ben

thank you for the advice, but how come i can't find scjp 6.0 exam from the prometric web site? is this the right place i suppose to go?
http://www.prometric.com/default.htm

[Ben Power]

Amelia Ma wrote:

thank you for the advice, but how come i can't find scjp 6.0 exam from the prometric web site? is this the right place i suppose to go?
http://www.prometric.com/default.htm

Amelia,

I replied on the new thread you posted with instructions on how I registered.

Ben

[Amelia Ma]

Thank you all for the help. i finally went through.


Hello *****,

You are receiving this message because Sun Microsystems, a US based company, is required by U.S. law to conduct a screen of all potential customers wishing to purchase technology (including technical training) from us. The U.S. State Department maintains a list (Denied, Restricted Parties List - DRPL) of people and companies with whom we are precluded from selling our technology. We are also barred from selling to potential customers from some countries unless they have an export permit and from other countries altogether, regardless of an export permit.

It has been determined that you are NOT a match to the DRPL. Your web account has been unblocked and you may now order Sun Training via our website or with a Sun Registrar at 1-800-422-8020 option 2.

Please Note: Your original order was NOT processed and NO charges were placed against your credit card.

We suggest you place your order with one of the Sun Registrars at 1-800-422-8020 option 2.

Your Student ID Number is ******.

The Registrar will ask you, " Are you a citizen or permanent resident of Cuba, Iran, North Korea, Sudan or Syria?"

That will be the quickest and most 'painless' avenue to complete an order.

If you choose to re-order online - DO NOT CHANGE any information that you initially used ie: username, first and last name, street address, e-mail address, company name and etc. If any of that information changes you may be flagged by the DRPL again as a possible match and you will need to be 'cleared' a second time.


We apologize for any inconvenience,

Sun Education

[Ben Power]

Amelia Ma wrote:Thank you all for the help. i finally went through.

Hooray! Best of luck on the exam!

[W. Joe Smith]

I think Sun is either screening everyone, or has some technical issue. A friend of mine signed up, and he was flagged for review due to the same thing. Strangley, he has lived in the same state his entire life, as has his entire family.