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Email to contact

 
Chih-Wei Lee
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Hi:
Does anyone know which email address we should use to contact now for any question about SCEA, like
checking the assignment grading status, result or whether they receive my part 2 assignment or not?

Best,

 
Chih-Wei Lee
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Or Phone number is even better
 
sivan jai
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this is the email id - suncert_ww@oracle.com - There is no ph # unfortunately. With a better system design they could have easily avoided lot of unneccessary emails. If they had just added a simple auto-reply to the assignment submission email we wouldn't be sending multiple emails to confirm if they indeed received it. Sounds like a simple thing to me but may be they have their reasons why they dont do like that.
 
Chih-Wei Lee
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Thanks
 
Alex Sharkoff
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When I got my "assignment download is available" email it had the following instruction on the assignment upload: "When you are ready, you must request upload rights via email to: who2contact@sun.com". That's what I did two days but still have no reply. I will now forward my "upload request" email to the address suggested by Sivan.
 
Chih-Wei Lee
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Hi Alex:
I sent an email to SunCert@prometric.com two days ago for requiring upload right as well.
I have not got any reply so far.
Then I searched this forum yesterday for this issue, I found they may change the rule about assignment submission since Oracle took over Sun.
Here is the link I found in Oracle website.
https://ibt1.prometric.com/index.asp?ibt=8354913592&

You need to mail them your assignment now and take part 3 exam first.
That's what I am going to do.
 
Alex Sharkoff
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Thanks a lot Chih-Wei for letting me know. By the way http://ibt.prometric.com/sun takes one straight to the submission instructions.
 
prathap venkata naga yelugula
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Very Good Information

Thanks,
Prathap.
 
sivan jai
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that ibt website is what is linked from the oracle SCEA page. It was there for a while and then it was taken out when the second and third parts were not available for sometime. Now it is back. I think the current way is emailing - but I think it will be better to confirm that is true for your particular case (for those who were initially in the download/upload process). In my case I got the assignment in email and the email itself asked to send back in email.
Here again if they had simply put the information out there on their website saying if you are waiting for upload rights please dont wait just email it to this email id...
 
Chih-Wei Lee
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How long to get response from Oracle if I email to suncert_ww@oracle.com?
 
Dmitri Ericsson
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typical time is 7 business days
 
Chih-Wei Lee
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Hi Dmitri:
If I don't get any response after 7 days, what can I do?
Do they have any phone number to contact?
I have spent almost $1000 on this exam, why am I treated like this?
 
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