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125065-Sr. Team Leader / Team Manager at Office Beacon A. S. Pvt. Ltd., in Vadodara

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Sr. Team Leader / Team Manager at Office Beacon A. S. Pvt. Ltd., in Vadodara

Apply Link:

Designation: Sr. Team Leader / Team Manager

No. of Position: 10 (an Immediate Opening)

Department: Operations – Night Shift

Reports To: Asst. Ops. Manager / Ops. Manager

Location: Baroda

Qualification & Experience: Graduate / Under Graduate with minimum 2-3 years of experience preferably working with International Clients.


Communication - Ability to communicate effectively both orally and in writing (including presentation) in English.
Business Decision Making and Judgement – Ability to make effective judgements on available data.
Influencing - Ability to influence others.
Leadership and Vision – Ability to inspire team with a clear vision and purpose.
Resilience – Ability to cope under pressure and to persevere.
Thinking process – Ability to use judgement to make sound decisions.
Planning and Organising – Ability to identify the steps to be taken to achieve objectives.
Accountability – Taking personal responsibility for actions.

Job Description / Primary Responsibilities of Team Lead:

Lead a team and be the primary point of client interaction.
Responsible for delivery with excellence and meeting timelines and committed quality levels
Ability to work with team/management to ensure successful execution of project management tasks including scheduling, scope management and priorities resolution.
Ensure compliance to company methodology and quality standards.
Responsible for the quality of the work produced by the team
Track metrics and provide ongoing status reporting at various levels
Works with Operation Manager to deliver according to development schedule
Works with attention to detail and commitment to deadlines
Trains and mentors people in team.
Creates opportunities for training for others, prepares training schedules, materials.

Role satisfaction factors

Successful delivery of projects to quality and time parameters.
Skill and capability growth in team.
Ability to own and drive projects with good co-ordination.

Industry : BPO
Green job : No
Vacancies : 10

Apply Link:
Don't get me started about those stupid light bulbs.
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