* There are currently two downloadable projects available for Java Master certifications
o CX-310-252A (CX-310-252R to resubmit a failed project)
o CX-310-301A (CX-310-301R to resubmit a failed project)
IMPORTANT NOTE: If you are using a voucher to purchase this Master Downloadable Project, the voucher must start with ‘SC’. If you have a voucher that begins with any other prefix you should contact email@example.com to get a voucher replacement.
I sent an email to firstname.lastname@example.org to get the replacement voucher and its been 8 business days now and I have got no replies.
It took them 19 calendar days to finally issue me a replacement voucher.
The first ever response I got from suncert was after 15 days of emailing my original question. In the response they asked me to "confirm" what exam I wanted this replacement voucher for. I had already provided this information in original email but they wanted to "confirm" after 15 days of no response. So nice of them.
But then, hey ! This was not good enough. 2 days later I got back the exact same email back from suncert again asking me to "confirm" the exam.