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SCEA - II voucher problem -- USA

 
Ayan Dave
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I bought my SCEA - Part 2 voucher from this site --
The voucher number I got was SZ********* (starting with SZ)

This other link indicates to visit www.ibt.prometric.com/oracle to get the downloadable assignment. This is the text on the web page.

* There are currently two downloadable projects available for Java Master certifications
o CX-310-252A (CX-310-252R to resubmit a failed project)
o CX-310-301A (CX-310-301R to resubmit a failed project)

* Candidates may purchase and download these projects at www.ibt.prometric.com/oracle



The ibt prometric site has the first line --
IMPORTANT NOTE: If you are using a voucher to purchase this Master Downloadable Project, the voucher must start with ‘SC’. If you have a voucher that begins with any other prefix you should contact suncert_ww@oracle.com to get a voucher replacement.


I sent an email to suncert_ww@oracle.com to get the replacement voucher and its been 8 business days now and I have got no replies.

Anyone else facing this same problem too?

 
Jess Tong
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I have the same problem. It's been 5 days and I got no reply from them. How long did it take you to finally get your voucher replacement? Have any one else had the same problem?

 
Ayan Dave
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It took them 19 calendar days to finally issue me a replacement voucher.
The first ever response I got from suncert was after 15 days of emailing my original question. In the response they asked me to "confirm" what exam I wanted this replacement voucher for. I had already provided this information in original email but they wanted to "confirm" after 15 days of no response. So nice of them.

But then, hey ! This was not good enough. 2 days later I got back the exact same email back from suncert again asking me to "confirm" the exam.

Finally I got the new voucher 3 days after that.

Good luck.
 
Jess Tong
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But thanks for preparing me what's coming.
 
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