This week's book giveaway is in the Programmer Certification forum. We're giving away four copies of OCP Oracle Certified Professional Java SE 11 Programmer I Study Guide: Exam 1Z0-815 and have Jeanne Boyarsky & Scott Selikoff on-line! See this thread for details.
Camel is the open source integration project at the Apache Software Foundation - http://camel.apache.org Support at Apache is done on a volunteer basis so you are not guaranteed a fix - though we are usually very responsive
FuseSource (http://fusesource.com) has a distribution of Camel called Fuse Mediation Router. It is the same code as Apache Camel, just that it is supported. What this means is that if you are a customer of FuseSource, you can report bugs or enhancements directly to the team and get them resolved in a timely manner.