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How long does enthuware take to provide license?

 
Isha Garg
Greenhorn
Posts: 29
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Hi All,

I purchased enthware mock tests yesterday. Money has been successfully transferred to their account.
But I have still not received any email from them regarding license information. On their website they say it is instantaneous.
As soon as they receive money they will send the license.

I am planning to take my test next week. Dont know how long they take to provide license.

If you have any idea regarding how long can they take...?
If it is going to take 2-3 days,then probably I should cancel my order

 
Paul Anilprem
Enthuware Software Support
Ranch Hand
Posts: 3820
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Hello,
As I explained to you in your support ticket, the deposit into bank account facility is available for customers in India only. But you are in UK. The bank account to which you deposited money is some bank account with Barclays in UK. We have no idea how you got that number because we have no such account.

While I am sure you transfered the money somewhere but through some mode that we are not aware of and we have received no money in our account. So if you explain a bit more about what exactly you did, we can try to figure out what happened. Please use our support email or just update your ticket for this purpose.

Regular purchase through credit card is indeed processed within a few minutes of purchase.

thank you,
Paul.
 
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