what issues come up in production support?

[guillermo luque]

I do not know if this the right places to put this questions if so let me know.

from developer to production support.

I am new baby in production support for app ( J2EE websphere) and I would like to know
what are the common problems the one can have as.

For instance.

1.- One could be JDBC connection ==> solution call DBA on call

Please all that had been or are doing production support can give their feedback

I would appreciate it.

[Jeanne Boyarsky]

This isn't a testing question so I'll move it to a more appropriate forum. I'm thinking EJB/JEE since it's not WebSphere specific. Also, I edited your subject to make it more meaningful than "Hi everybody". More people open questions with meaningful subjects.

[Jeanne Boyarsky]

On to your question. A lot of it depends on the application. General things include network issues, running out of space, messages getting "stuck" in a queue, responding to unpredictable events, etc.

[guillermo luque]

Jeanne Boyarsky


Thank you for your reply

It is a good information.

But I got a final question is there a TOOL in the market to debug in production an application server
as websphere , weblogic or Jboss?

Thank you

[Jeanne Boyarsky]

There is remote debugging (search this term on google for details on how to do it). Most people don't enable in production for security and because it slows down the application.