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Unlimited data plan - but not on smart phone

 
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Hi all
At&t has this new plan - 50$ per month with no contract - unlimited text + unlimited data + unlimited talk in the US
For me it could be a good deal because I got my smart phone and I dislike being chained to the cellular contracts.
But apparently you cannot use the web from your smart phone, only from non-smart phone
Anyone can explain how can At&t know if you are using the web using smart/dumb phone?
Here is chat I had with customer service – I was unable to get understand the difference after this talk,
The representetive said that "Smart phone internet data is different. " how come???

Sharon



AT&T sales representatives are happy to assist you with your questions. Click below to begin your live text chat.

AT&T sales representatives will not have access to your personal account. This service is provided to you under AT&Ts Terms and Conditions and Privacy Policy.

You are now chatting with Mark, an AT&T sales representative.
Mark: Welcome to AT&T online Sales support. How may I assist you with placing your order today?
Sharon: Hi Mark Thank you for your help, I heard this morning commercial
Mark: How can I help you today?
Sharon: about unlimited 50$ plan
Sharon: unlimited text, unlimited data, unlimited talk in the USA, is that correct?
Mark: Yes this is true, for non smart phones.
Sharon: How can you have unlimited data on non smart phone
Mark: Non smart phones can access the web as well. Email, Facebook etc
Sharon: so I cannot use this plan on my Iphone 4?
Mark: You would have to add a data feature.
Sharon: And what are the rates to the additional data?
Mark: * $5 for 10 MB * $15 for 100 MB * $25 for 500 MB
Sharon: Sorry for my ignorance
Sharon: I still don't get the difference between smart phone accessing the web/facebook/email and a "dumb" phone accessing the web/facebook/email unlimited
Mark: Smart phone internet data is different.
Mark: If you use a smart phone, with this $50 plan you still must add a data feature.
Sharon: Well, I still don’t get it, but thank you anyway
Sharon: Have a nice day!
Mark: I am sorry. Is there anything else I can help you with today?
Sharon: No, Thank you very much for your time
Mark: Thank you for choosing AT&T. Have a great day.
The chat session has been closed by your AT&T sales representative.
 
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I always laugh at the "anything else I can help you with" part. How about we go back to my first thing?
 
Sharon whipple
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This is the key sentence that is still don't get...

Smart phone internet data is different.

 
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Might be more clear if AT&T said what they mean: Pocket computer data is different. Using data on a dumb phone is so painful that no one will use enough to bother us. But if you could actually use the Web, and stream contents, whoa Nellie, that is different. And we want mega-$$$ for that.
 
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Pat Farrell wrote:Might be more clear if AT&T said what they mean: Pocket computer data is different. Using data on a dumb phone is so painful that no one will use enough to bother us. But if you could actually use the Web, and stream contents, whoa Nellie, that is different. And we want mega-$$$ for that.


Exactly why they give it free for the 'dumb' phones. No One would bother using them in the first place...
 
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