posted 12 years ago
Hi All,
We all talk about Service Oriented Architecture (SOA). Similarly SaaS talks about Software as a Service. SalesForce says "No Software". So what exactly a service is in layman's term.
While reading through ITIL documents, I read a service as "A means of delivering value to Customers by facilitating outcomes customers want to achieve without the ownership of specific costs or risks”. So, this involves, people, practices, processes, resources along with software. So is the service, defined by ITIL different from the service SOA, SaaS, SalesForce etc talking about.
So, whether we call it as a service or a software, is again a bunch of machine readable code. If we take Webservices, or other means of SOA, again it is all about a bunch of code, to put it simple a software. So what is the difference between a Software and a Service.
Could some one explain me this in a very layman's terms.
Thanks