SCEA / OCMJEA assignment (step 2) potentially replaced when uploading the result

[Michael Marks]

Hi guys,

I just have uploaded my result for the step 2 of the exam on the Pearson Vue platform.
However when continuing the assignment exam in order to upload my result I did NOT come to the Upload page but saw the start page again.
Not really realizing what I did I agreed and continued and then came to the download page and just out of curiosity clicked the download link expecting my assignment "Quick Computer" there.
However there was another name "EarlyRetire.pdf" or so and NOT "QuickComputer.pdf" !!!

I closed the download dialog and did not download the pdf.
I went further in the process to the upload page and uploaded my result for "QuickComputer" (I have included my assignment as pdf it is linked on the index.html and can be opened by the examiner.)
But the downloaded PDF does not include any Test-ID proving that it is really my assignment.

I am not sure why this happens but it must clearly be a problem with the Pearson Vue platform not having persisted the status of my actions when I downloaded the "QuickComputer" assignment and paused the process.
Do they have a history record of user actions where one can trace the actions and prove what I downloaded in the first place?

I have uploaded and thereby finished the exam, but I am afraid that when going to the next step (step 3) the essay exam I am getting question for the other assignment
I did not even downloaded and that my result for QuickComputer where I invested around 40 h of work is directly rejected as failed.

The whole thing let me puzzeled.

What shall I do?

Has that happened to anyone of you before?
Any hint on how to proceed?


Many Thanks & Best Regards,
Michael

[Update 13. January 2013:]
I wrote a mail to the Pearson Vue Test Takers support mailbox yesterday evening. Will see how this goes.

Regards,
Michael

[cristian sevescu]

Hi,

I face the same problem.
I tried to upload my solution for the assignment (Retire Early in my case) and there was no upload button on pearsonvue interface; only a download button. I used it and got a new assignment.
I have no choice but continue with the assignment I got first time, as it is done and part 3 is tomorrow.
I did the same as you and included the pdf with assignment in the submited jar.

Can you please say if you managed to find a solution to this situation.

Thank you,
Cristian

[Michael Marks]

Hi Chris,

Sorry, I did see your post only now.

I had sent a email to Pearson Vue via their online contact form. The result: an automatic email. They never reacted in any other way.
I called Pearson Vue's hotline one week after that email and wasted almost a complete hour explaining what happened when I wanted to upload my assignment result.
I was talking to 3 different Ladies and none did really understand the problem. The last one even said I was asking the wrong questions ( .... no comment on that. ) I decided to not waste more time with such a useless hotline.

I would have expected Pearson Vue operates the exam platform for many companies they would know the corresponding processes and program flows bound with them. But NO they do not.
I hanged up and decided to go for the 3rd part and will wait for the result afterwards. Part 2 and Part 3 are graded together so I hope the reviewer see the jar and the answer from part 3 do fit and gives his/her "passed". We'll see.

My essay exam is ahead - on Tuesday, 5th Feb 2013.

So I am really interested what happened to you Chris.
The questions that came where they for the correct topic (your original assignment) or for an assignment you never worked?
Or were they so generic that they would fit all possible assignments and it doesn't really matter that Pearson Vue tried providing us a new assignment?

Thanks & Best Regards,
Michael

[cristian sevescu]

Hi,

I did go the exam but did not manage to do it. And this is because Pearson Vue had another problem.
I have sent my homework one night before taking 3rd part and their system did not have time to update this status. When I tried to access the 3rd part of the certification I got a message that I did not send yet the 2nd part, although in my Pearson Vue account it was clear the part 2 is sent.
More complicated is that it was the last possible week to take the exam before it would expire. ATM Oracle is trying to find a solution for this situation with Pearson Vue, but they dont have much success either, because they go through the same customer support that assisted you.

Though, regarding the new assignment, I have sent to Pearson Vue 2 emails and they did not answer to any except the automatic message that mail was recived and will be answered in max 5 working days. (more than 10 passed atm).

Cristian Sevescu.

[Michael Marks]

That sounds even more frustrating than my experience so far.
Hope you get it resolved with the help of Oracle somehow.

I will keep you posted how it resolves for me next week.

Regards,
Michael

[Michael Marks]

Hi Chris et all,

here is how it went:

I got there and registered for the Essay exam started and was able to answer all the questions.
The questions are kind of generic for all topics you have to address during working your assignment, but they do not directly refer to the assignment itself.

Thus in mind I was answering all the architectural questions with references to my assignment (the one I handed in and which I as well included in my uploaded jar).
Pearson Vue and the essay exam are not preventing you from answering the question with reference to your uploaded result.

The reviewer has then all information and if one is lucky the second assignment download offered by Person Vue is not having any effect for the review.

Now it is 4-6 weeks of waiting.

Regards,
Michael

[Gouri SenSharma]

Hello,
I am in the same boat, during the upload process I accidentally clicked the download button, and to my surprise it asked me to download a different assignment.
I have scheduled my essay for Thursday, but this has robbed me of all the pleasure of having finished my assignment.

Infact I am very anxious that they would evaluate me for a different assignment now.

In your case, was the correct assignment evaluated???

Any information would be helpful

[Michael Marks]

Hi,

the exam questions are generic and are formulated that they apply to every assignment.
You should answer them with your uploaded (worked) assignment solution in mind. In your answers should refer to the solution architecture you have chosen and documented in your uploaded assignment result.

In my case everything worked out well after some additional pearson vue process hurdles I received the certificate.


Regards,
Michael

[Gouri SenSharma]

Thank you so much for the reply.
Am I correct in assuming that the process hurdles mentioned by you were unrelated to assignment swapping at upload?

Regards.
Anu

[Michael Marks]

Hi,

There was a problem in uploading the Essay result from my test center to the pearson vue central server and from there to oracle. Hence the essay result was not reflected there and the evaluation of the assignment and the essay input were not pushed to the assessor.
After a week with no progress I opened a ticked at pearson vue. No help came from there.
After another week I opened a ticked with the oracle certification support referencing the pearson vue ticket.
Had to escalate the oracle ticket once, but then after two more weeks the assessment was triggered and I got the result quite fast (2 more weeks or so).

So in the end I got the certificate but by now I am not really willing to repeat the process because the oracle partner Pearson Vue is so incompetent regarding it's business processes and their support has never been able to help.

Wish you luck and success!

Regards,
Michael

[Gouri SenSharma]

Thanks for the reply,Mark..

Congratulations on the certification