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Architect Certification (OCMJEA)

problem register for 1Z0-866

Greenhorn

Posts: 22

posted 12 years ago

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Hi All

Can anybody help me on below problem

I want to know how to submit the assignment in pearsonvue.

I have submited my assignmet in pearsonvue by clicking "continue exam" button and uploaded the exam.

After uploading the exam a screen appeared saying "your assignment upload was successfull"

But when i go to register for essay exam it wont alow me to register it says i have to submit 1Z0-865 before registering for this exam.

if i view my current acitivity it is still showing me "continue exam" button. If i again click on this button it gives me the screen which says "your assignment upload was successfull". If i view the details it shows me inProgress status.

Can you please help on this. Is this a batch process which will get updated after some time. or why i am not able to register for 866

Please help

Purna Manepalli

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Posts: 15

posted 12 years ago

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Hi Tarang,

It says like that only. I have just continued, and allowed me to register for 1Z0-866.

All the best.

Tarang Agrawal

Greenhorn

Posts: 22

posted 12 years ago

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HI Purna,

thanks for reply....

But I am not able to register for 1Z0-866. When i do a confirm order on the last screen. It gives me the popup saying "assignment should be submitted before register for this exam" and ok button on that

Can you please tell me how did you registered for 1zo-866...

please find the screen shot what i am getting

3.png

1.png

2.png

Purna Manepalli

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Posts: 15

posted 12 years ago

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It looks strange. Contact pearson team. Or you can register by directly visiting PearsonVUE center.

Tarang Agrawal

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Posts: 22

posted 12 years ago

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Hi
I have called at customer service at Pearson but no luck. They said to mail to customer service. I have also done that but no reply from last two days.
I have also tried to register from Pearson customer support but they also getting the same message

I am stuck. I want to do 866 as soon as possible......

bell saleem

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Posts: 9

posted 12 years ago

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Hi,

I am also having the same issue. I uploaded my assignment 4 days ago.
I contacted pearson, but of no use.

I raised an issue with oracle university @

Oracle University Support

and got a service id for the request.

Hope to see a response tomorrow.

Meanwhile, please let me know if there are any updates.

Thanks

Tarang Agrawal

Greenhorn

Posts: 22

posted 12 years ago

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Hi

you can do a mail on the email ID - "[email protected]". explan the problem with screenshot.

They will create an incident for you with incident ID. You can use that ID to know the status.

I have sent a mail to the above ID and after 2 days i got the response mail saying

"Thank you for contacting Pearson Vue. With respect to your email, please be informed that an Incident report has been created for you with number XXXXXXXX and your issue has been forwarded to the IT Program Coordinator to address and advise accordingly. Please provide this number anytime you call us regarding this issue, in order to track the status of your incident and kindly allow 3-5 business days for your issue to be resolved. If you have further questions or inquiries, please contact us again via e-mail or call us on one of our toll numbers listed at http://pearsonvue.com/contact/vuephone/ Thank you and have a beautiful day"

Hope this issue will get resolve early.

I also mailed to Oracle support and got Below response

"We apologize for the inconvenience caused.
We request you to kindly contact your Pearson VUE customer support team on this. You can obtain the appropriate number for your region by visiting www.pearsonvue.com/oracle/contact. They will be able to assist you to schedule the essay exam.
Feel free to get back to us if you face any issues to contact Pearson Vue customer support team and schedule the essay exam.
For further queries we request you to please raise a new Support request at http://education.oracle.com/pls/eval-eddap-dcd/OU_SUPPORT_OCP.home?p_source=OCP. We will be happy to assist you.

Regards,
OCP Team"

I think oracle does not have to do any thing with this issue.

Tarang Agrawal

Greenhorn

Posts: 22

posted 11 years ago