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Bob Janson question: WebSphere and DB connections

 
Greenhorn
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All my customers are always wanting to have Websphere manage the database connection instead of letting our application do it. Well, a lot of times, that connection goes away and then the customer asks me to troubleshoot the reason the web app isn't working. I tell them to talk to their websphere expert to figure out why the DB connection isn't being maintained.

First- Why are these folks always wanting WebSphere to manage the connection?
Second- How can they figure out why the DB connection keeps getting dropped?

thanks!!!
 
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I'd want WebSPhere to manage the connections too. The container is good at that.

Dropped connections are using a connection pooling setting that is incorrect. For example, maybe the min # connections is too high and there are stale connections.
 
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