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Paul Wyatt
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Hello
Im new to the forum. Although I have some programing experience, I don't know Java. I have a number of Java error logs generated by an Application that works with MS Excel through a Java API.
Im wanting to find someone who can help us establish what is causing these fatal errors that occur on a regular basis so that we can perhaps make amendments to our Excel activities.
Is it possible to diagnose the errors from the log reports? The errors are all described as Access Violations.
If anyone can point me in the right direction, I would be grateful.

Thank you
 
Ulf Dittmer
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Welcome to JavaRanch. Why don't you post the full stack trace of some of these exceptions, so that we get a better idea of what they're all about.
 
Paul Wyatt
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Hello Ulf and thanks for your response
Here is the log report.
#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x027fa66e, pid=37788, tid=10632
#
# JRE version: 6.0_45-b06
# Java VM: Java HotSpot(TM) Client VM (20.45-b01 mixed mode, sharing windows-x86 )
# Problematic frame:
# J java.nio.DirectByteBuffer.getInt(J)I
#
# If you would like to submit a bug report, please visit:
# http://java.sun.com/webapps/bugreport/crash.jsp
#

--------------- T H R E A D ---------------

Current thread (0x068bf800): JavaThread "Main message loop" daemon [_thread_in_Java, id=10632, stack(0x0a860000,0x0a8b0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x0000000a

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x0c488eb8, EDX=0x00000000
ESP=0x0a8af2b0, EBP=0x0a8af704, ESI=0x0000000a, EDI=0x19551698
EIP=0x027fa66e, EFLAGS=0x00010202

Top of Stack: (sp=0x0a8af2b0)
0x0a8af2b0: 0000000a 00000000 0a8af704 02c9a46c
0x0a8af2c0: 1ee6dbf8 00000003 0c488e58 0c488eb8
0x0a8af2d0: 0c488e68 0a8af2ec 0a8af704 02c7ee88
0x0a8af2e0: 0c488e58 0c488e68 0a8af704 027fa8f0
0x0a8af2f0: 0000000a 00000000 6da752c8 0a8af318
0x0a8af300: 06262f2a 068bf928 0000000a 00000004
0x0a8af310: 00000000 0a8af33c 0a8af704 02c3bfa0
0x0a8af320: 068bf928 0a8af33c 0a8af704 02c75f38

Instructions: (pc=0x027fa66e)
0x027fa64e: bd ff 89 84 24 00 d0 ff ff 55 83 ec 38 8b 74 24
0x027fa65e: 40 8b 44 24 44 bf 88 e6 d4 38 8b bf 90 02 00 00
0x027fa66e: 8b 06 0f be 59 26 83 fb 00 0f 85 3e 00 00 00 8b
0x027fa67e: f0 0f bf f6 8b fe c1 e7 08 c1 fe 08 81 e6 ff 00


Register to memory mapping:

EAX=0x00000000 is an unknown value
EBX=0x00000000 is an unknown value
ECX=
[error occurred during error reporting (printing register info), id 0xc0000005]

Stack: [0x0a860000,0x0a8b0000], sp=0x0a8af2b0, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
J java.nio.DirectByteBuffer.getInt(J)I
j sun.reflect.GeneratedMethodAccessor23.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;+48
J sun.reflect.DelegatingMethodAccessorImpl.invoke(Ljava/lang/Object;[Ljava/lang/Object;)Ljava/lang/Object;
j com.jniwrapper.win32.jexcel.Worksheet.getRange(Ljava/lang/String;)Lcom/jniwrapper/win32/jexcel/Range;+29
j com.abwg.client.jexcel.JExcelWatchListModel$7.run()V+28
J com.jniwrapper.win32.MessageLoopThread$ThreadAction.run()V
V [jvm.dll+0xfb88b]
V [jvm.dll+0x18d551]
V [jvm.dll+0xfba31]
V [jvm.dll+0xfba8b]
V [jvm.dll+0xb5e89]
V [jvm.dll+0x119b74]
V [jvm.dll+0x14217c]
C [msvcr71.dll+0x9565] endthreadex+0xa0
C [KERNEL32.DLL+0x1495d] BaseThreadInitThunk+0xe
C [ntdll.dll+0x498ee] RtlInitializeExceptionChain+0x84
C [ntdll.dll+0x498c4] RtlInitializeExceptionChain+0x5a


--------------- P R O C E S S ---------------

Java Threads: ( => current thread )
0x067f5c00 JavaThread "Timer-76" daemon [_thread_blocked, id=20420, stack(0x08e30000,0x08e80000)]
0x067f8400 JavaThread "Timer-75" daemon [_thread_blocked, id=36100, stack(0x3ca90000,0x3cae0000)]
0x067f4400 JavaThread "Timer-74" daemon [_thread_blocked, id=6320, stack(0x08530000,0x08580000)]
0x067f7c00 JavaThread "Timer-73" daemon [_thread_blocked, id=34080, stack(0x3c2f0000,0x3c340000)]
0x067f4000 JavaThread "Excel Watch List refresh" daemon [_thread_blocked, id=30140, stack(0x3d350000,0x3d3a0000)]
0x067f5800 JavaThread "Thread-181" daemon [_thread_blocked, id=26604, stack(0x3d2c0000,0x3d310000)]
0x067f3800 JavaThread "Timer-72" daemon [_thread_blocked, id=34392, stack(0x3d230000,0x3d280000)]
0x067f6400 JavaThread "Timer-71" [_thread_blocked, id=8004, stack(0x3d110000,0x3d160000)]
0x06eff800 JavaThread "Timer-70" [_thread_blocked, id=19860, stack(0x3ca40000,0x3ca90000)]
0x06eff000 JavaThread "Timer-69" daemon [_thread_blocked, id=10948, stack(0x3c9b0000,0x3ca00000)]
0x06b95800 JavaThread "Timer-68" [_thread_blocked, id=13752, stack(0x3c4e0000,0x3c530000)]
0x06b94400 JavaThread "pool-1-thread-1" [_thread_blocked, id=19988, stack(0x3c720000,0x3c770000)]
0x05670800 JavaThread "Excel Watch List refresh" daemon [_thread_blocked, id=8996, stack(0x3c690000,0x3c6e0000)]
0x05670c00 JavaThread "Thread-171" daemon [_thread_blocked, id=26048, stack(0x3c570000,0x3c5c0000)]
0x05672c00 JavaThread "Timer-67" daemon [_thread_blocked, id=13740, stack(0x3c600000,0x3c650000)]
0x06f01000 JavaThread "Timer-66" [_thread_blocked, id=26932, stack(0x3c450000,0x3c4a0000)]
0x06a9bc00 JavaThread "Timer-65" [_thread_blocked, id=34768, stack(0x3c3c0000,0x3c410000)]
0x06a9a400 JavaThread "Timer-64" daemon [_thread_blocked, id=14148, stack(0x3c2a0000,0x3c2f0000)]
0x068c0c00 JavaThread "Timer-63" [_thread_blocked, id=29204, stack(0x3c210000,0x3c260000)]
0x068bc400 JavaThread "ActionChangeDetector" daemon [_thread_blocked, id=8504, stack(0x3bef0000,0x3bf40000)]
0x068bfc00 JavaThread "Thread-164" [_thread_blocked, id=21996, stack(0x3bea0000,0x3bef0000)]
=>0x068bf800 JavaThread "Main message loop" daemon [_thread_in_Java, id=10632, stack(0x0a860000,0x0a8b0000)]
0x068bf000 JavaThread "com.jniwrapper.NativeResourceCollector" daemon [_thread_blocked, id=17200, stack(0x0a6d0000,0x0a720000)]
0x068bec00 JavaThread "Timer-62" daemon [_thread_blocked, id=6420, stack(0x05bb0000,0x05c00000)]
0x068be400 JavaThread "Timer-61" daemon [_thread_blocked, id=23900, stack(0x0be40000,0x0be90000)]
0x068bac00 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=1592, stack(0x0a5b0000,0x0a600000)]
0x068be000 JavaThread "Timer-60" daemon [_thread_blocked, id=33568, stack(0x06210000,0x06260000)]
0x068bd000 JavaThread "Timer-59" daemon [_thread_blocked, id=28896, stack(0x064b0000,0x06500000)]
0x068bd800 JavaThread "Timer-58" daemon [_thread_blocked, id=2556, stack(0x085c0000,0x08610000)]
0x068b9400 JavaThread "Timer-57" daemon [_thread_blocked, id=26736, stack(0x08260000,0x082b0000)]
0x068ba000 JavaThread "Timer-54" [_thread_blocked, id=10628, stack(0x084a0000,0x084f0000)]
0x068bc000 JavaThread "Timer-53" [_thread_blocked, id=3624, stack(0x08410000,0x08460000)]
0x068bcc00 JavaThread "Thread-128" [_thread_blocked, id=11428, stack(0x08380000,0x083d0000)]
0x068b9800 JavaThread "Timer-52" [_thread_blocked, id=8552, stack(0x082f0000,0x08340000)]
0x068bb400 JavaThread "Thread-122" [_thread_blocked, id=7132, stack(0x0bf10000,0x0bf60000)]
0x06efec00 JavaThread "Timer-51" [_thread_blocked, id=35828, stack(0x0ae20000,0x0ae70000)]
0x06effc00 JavaThread "Timer-50" [_thread_blocked, id=11368, stack(0x0ad90000,0x0ade0000)]
0x06f01c00 JavaThread "Timer-49" [_thread_blocked, id=7100, stack(0x0ad00000,0x0ad50000)]
0x06f01800 JavaThread "Timer-48" [_thread_blocked, id=21508, stack(0x0ac70000,0x0acc0000)]
0x06f00400 JavaThread "Timer-47" [_thread_blocked, id=9540, stack(0x0abe0000,0x0ac30000)]
0x06efe400 JavaThread "Timer-46" [_thread_blocked, id=9864, stack(0x0ab50000,0x0aba0000)]
0x06f00800 JavaThread "Timer-45" [_thread_blocked, id=18936, stack(0x0a680000,0x0a6d0000)]
0x06a99c00 JavaThread "Thread-110" daemon [_thread_blocked, id=632, stack(0x0a440000,0x0a490000)]
0x0683fc00 JavaThread "Thread-109" daemon [_thread_blocked, id=12656, stack(0x0a320000,0x0a370000)]
0x06a9a800 JavaThread "Timer-41" daemon [_thread_blocked, id=17120, stack(0x0a4d0000,0x0a520000)]
0x06a99800 JavaThread "UserEventDispatchThread" daemon [_thread_blocked, id=10340, stack(0x0a3b0000,0x0a400000)]
0x06a95800 JavaThread "Thread-99" [_thread_blocked, id=14624, stack(0x0a290000,0x0a2e0000)]
0x06a9b000 JavaThread "Timer-39" [_thread_blocked, id=30828, stack(0x0a200000,0x0a250000)]
0x06a95000 JavaThread "Timer-38" [_thread_blocked, id=36948, stack(0x0a170000,0x0a1c0000)]
0x06a98800 JavaThread "Timer-37" [_thread_blocked, id=25332, stack(0x0a0e0000,0x0a130000)]
0x06a94c00 JavaThread "Timer-36" [_thread_blocked, id=12700, stack(0x0a050000,0x0a0a0000)]
0x06a98400 JavaThread "Timer-35" [_thread_blocked, id=34152, stack(0x09fc0000,0x0a010000)]
0x06a94400 JavaThread "Timer-34" [_thread_blocked, id=10320, stack(0x09f30000,0x09f80000)]
0x06a97c00 JavaThread "Timer-33" [_thread_blocked, id=4548, stack(0x09ea0000,0x09ef0000)]
0x06a97800 JavaThread "Timer-32" [_thread_blocked, id=14164, stack(0x09e10000,0x09e60000)]
0x06a96400 JavaThread "Timer-31" [_thread_blocked, id=33276, stack(0x09d80000,0x09dd0000)]
0x06a95c00 JavaThread "Thread-88" [_thread_blocked, id=24424, stack(0x09cf0000,0x09d40000)]
0x06a96c00 JavaThread "Timer-30" [_thread_blocked, id=9652, stack(0x09c60000,0x09cb0000)]
0x06a97000 JavaThread "Timer-29" [_thread_blocked, id=3904, stack(0x09510000,0x09560000)]
0x0683f800 JavaThread "Thread-81" [_thread_blocked, id=1216, stack(0x09b40000,0x09b90000)]
0x0683e800 JavaThread "Timer-27" [_thread_blocked, id=27488, stack(0x09a20000,0x09a70000)]
0x0683e400 JavaThread "Timer-26" [_thread_blocked, id=27440, stack(0x09990000,0x099e0000)]
0x06840400 JavaThread "Timer-25" [_thread_blocked, id=13808, stack(0x09900000,0x09950000)]
0x06840800 JavaThread "Timer-24" [_thread_blocked, id=27064, stack(0x09870000,0x098c0000)]
0x0683a400 JavaThread "Timer-23" [_thread_blocked, id=15600, stack(0x097e0000,0x09830000)]
0x0683dc00 JavaThread "Timer-22" [_thread_blocked, id=13976, stack(0x09750000,0x097a0000)]
0x06839800 JavaThread "Timer-21" [_thread_blocked, id=34928, stack(0x096c0000,0x09710000)]
0x0683d000 JavaThread "Timer-20" [_thread_blocked, id=15676, stack(0x09630000,0x09680000)]
0x0683bc00 JavaThread "Timer-19" [_thread_blocked, id=28324, stack(0x095a0000,0x095f0000)]
0x0683a000 JavaThread "Thread-69" [_thread_blocked, id=33328, stack(0x090b0000,0x09100000)]
0x0683b800 JavaThread "Timer-18" [_thread_blocked, id=31604, stack(0x09020000,0x09070000)]
0x0683d800 JavaThread "Thread-64" [_thread_blocked, id=25328, stack(0x09480000,0x094d0000)]
0x06839000 JavaThread "Timer-17" [_thread_blocked, id=18236, stack(0x093f0000,0x09440000)]
0x0683b000 JavaThread "Timer-16" [_thread_blocked, id=21604, stack(0x09260000,0x092b0000)]
0x0683cc00 JavaThread "Timer-15" [_thread_blocked, id=5028, stack(0x091d0000,0x09220000)]
0x0683c400 JavaThread "Timer-14" [_thread_blocked, id=37104, stack(0x09140000,0x09190000)]
0x06b93800 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=7760, stack(0x08f90000,0x08fe0000)]
0x05671400 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=31640, stack(0x08f00000,0x08f50000)]
0x06b5d800 JavaThread "Timer-12" daemon [_thread_blocked, id=30848, stack(0x08de0000,0x08e30000)]
0x06b5c800 JavaThread "Timer-11" [_thread_blocked, id=19016, stack(0x08d50000,0x08da0000)]
0x06b5c400 JavaThread "Timer-10" [_thread_blocked, id=26912, stack(0x08cc0000,0x08d10000)]
0x06b5bc00 JavaThread "Timer-9" [_thread_blocked, id=2840, stack(0x08c30000,0x08c80000)]
0x06b5e800 JavaThread "Timer-8" [_thread_blocked, id=15764, stack(0x08ba0000,0x08bf0000)]
0x06b5b800 JavaThread "Timer-7" [_thread_blocked, id=8296, stack(0x08b10000,0x08b60000)]
0x06b5e400 JavaThread "Thread-52" [_thread_blocked, id=33472, stack(0x08a80000,0x08ad0000)]
0x06b5dc00 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=26344, stack(0x089f0000,0x08a40000)]
0x06b57800 JavaThread "Timer-6" [_thread_blocked, id=10652, stack(0x08960000,0x089b0000)]
0x06b5b000 JavaThread "Timer-5" [_thread_blocked, id=31032, stack(0x088d0000,0x08920000)]
0x06b5ac00 JavaThread "Timer-4" [_thread_blocked, id=12472, stack(0x08840000,0x08890000)]
0x06b59000 JavaThread "Thread-48" [_thread_blocked, id=36716, stack(0x087b0000,0x08800000)]
0x06b58000 JavaThread "Timer-3" [_thread_blocked, id=20516, stack(0x08720000,0x08770000)]
0x06b59800 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=7456, stack(0x08010000,0x08060000)]
0x06b58400 JavaThread "OES Main - refreshEventGenerator" [_thread_blocked, id=34528, stack(0x05c40000,0x05c90000)]
0x06b5a400 JavaThread "SetStatusTime" [_thread_blocked, id=30600, stack(0x081d0000,0x08220000)]
0x06b59c00 JavaThread "CheckThreads" [_thread_blocked, id=15528, stack(0x08100000,0x08150000)]
0x06b58c00 JavaThread "Timer-2" [_thread_blocked, id=23220, stack(0x07fc0000,0x08010000)]
0x06b57000 JavaThread "WorkQueue-Minder" daemon [_thread_blocked, id=11648, stack(0x07f30000,0x07f80000)]
0x05673400 JavaThread "Image Animator 1" daemon [_thread_blocked, id=14564, stack(0x05a90000,0x05ae0000)]
0x05673800 JavaThread "Data Executor Thread" daemon [_thread_blocked, id=12892, stack(0x05b20000,0x05b70000)]
0x06b94800 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=23200, stack(0x05a00000,0x05a50000)]
0x06b96400 JavaThread "Thread-12" [_thread_blocked, id=29508, stack(0x07930000,0x07980000)]
0x06b96800 JavaThread "Thread-22" [_thread_blocked, id=32244, stack(0x078a0000,0x078f0000)]
0x06b93c00 JavaThread "MultiThreadedHttpConnectionManager cleanup" daemon [_thread_blocked, id=11752, stack(0x07a50000,0x07aa0000)]
0x06b95000 JavaThread "ConnectionCheckThread" [_thread_blocked, id=30484, stack(0x07810000,0x07860000)]
0x06b93000 JavaThread "MarketFeedServiceThreadEq" [_thread_in_native, id=12856, stack(0x07780000,0x077d0000)]
0x06b8f400 JavaThread "Thread-16" [_thread_blocked, id=11312, stack(0x076f0000,0x07740000)]
0x06b91800 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=13492, stack(0x07420000,0x07470000)]
0x06b90c00 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=28016, stack(0x075d0000,0x07620000)]
0x06b92400 JavaThread "Timer-1" [_thread_blocked, id=10728, stack(0x07660000,0x076b0000)]
0x06b92000 JavaThread "TimerQueue" daemon [_thread_blocked, id=31924, stack(0x074b0000,0x07500000)]
0x06b90000 JavaThread "Timer-0" [_thread_blocked, id=9496, stack(0x07540000,0x07590000)]
0x06b91000 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=23676, stack(0x07390000,0x073e0000)]
0x06b92c00 JavaThread "JMS Session Delivery Thread" daemon [_thread_blocked, id=15212, stack(0x05f80000,0x05fd0000)]
0x06b90400 JavaThread "ClientListener $CONNECTION$ JIMSUE2013" [_thread_in_native, id=7720, stack(0x07300000,0x07350000)]
0x06b8f800 JavaThread "ClientSender $CONNECTION$ JIMSUE2013" [_thread_blocked, id=6432, stack(0x06330000,0x06380000)]
0x05672400 JavaThread "MarketDataEventQueue" [_thread_blocked, id=18216, stack(0x06180000,0x061d0000)]
0x05672000 JavaThread "Thread-11" [_thread_blocked, id=5520, stack(0x06020000,0x06070000)]
0x05670000 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=24756, stack(0x05390000,0x053e0000)]
0x05671800 JavaThread "AWT-Shutdown" [_thread_blocked, id=32500, stack(0x051c0000,0x05210000)]
0x02083800 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=23904, stack(0x054b0000,0x05500000)]
0x0207b000 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=5300, stack(0x05420000,0x05470000)]
0x020ae000 JavaThread "DestroyJavaVM" [_thread_blocked, id=17948, stack(0x01f20000,0x01f70000)]
0x02076000 JavaThread "Javaws Secure Thread" daemon [_thread_blocked, id=4392, stack(0x05300000,0x05350000)]
0x02073000 JavaThread "AWT-Windows" daemon [_thread_in_native, id=8736, stack(0x05250000,0x052a0000)]
0x02072000 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=18296, stack(0x05130000,0x05180000)]
0x0203e400 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=25152, stack(0x04b70000,0x04bc0000)]
0x02013000 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=20800, stack(0x04a40000,0x04a90000)]
0x0200d400 JavaThread "C1 CompilerThread0" daemon [_thread_blocked, id=30580, stack(0x049b0000,0x04a00000)]
0x0200c400 JavaThread "Attach Listener" daemon [_thread_blocked, id=32808, stack(0x04920000,0x04970000)]
0x0200a400 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=14700, stack(0x04890000,0x048e0000)]
0x02005400 JavaThread "Finalizer" daemon [_thread_blocked, id=9056, stack(0x04800000,0x04850000)]
0x02000800 JavaThread "Reference Handler" daemon [_thread_blocked, id=33496, stack(0x04770000,0x047c0000)]

Other Threads:
0x01fc4000 VMThread [stack: 0x046e0000,0x04730000] [id=6164]
0x0202dc00 WatcherThread [stack: 0x04ad0000,0x04b20000] [id=30684]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
def new generation total 78912K, used 14211K [0x0c000000, 0x115a0000, 0x19550000)
eden space 70144K, 7% used [0x0c000000, 0x0c550ff8, 0x10480000)
from space 8768K, 100% used [0x10d10000, 0x115a0000, 0x115a0000)
to space 8768K, 0% used [0x10480000, 0x10480000, 0x10d10000)
tenured generation total 174784K, used 118110K [0x19550000, 0x24000000, 0x34000000)
the space 174784K, 67% used [0x19550000, 0x208a7908, 0x208a7a00, 0x24000000)
compacting perm gen total 40448K, used 40350K [0x34000000, 0x36780000, 0x38000000)
the space 40448K, 99% used [0x34000000, 0x367679e0, 0x36767a00, 0x36780000)
ro space 10240K, 51% used [0x38000000, 0x38533000, 0x38533000, 0x38a00000)
rw space 12288K, 55% used [0x38a00000, 0x3909e4f8, 0x3909e600, 0x39600000)

Code Cache [0x023a0000, 0x02d88000, 0x043a0000)
total_blobs=6247 nmethods=5865 adapters=315 free_code_cache=23189248 largest_free_block=320

Dynamic libraries:
0x00400000 - 0x00425000 C:\Program Files (x86)\Java\jre6\bin\javaw.exe
0x76f10000 - 0x77078000 C:\WINDOWS\SYSTEM32\ntdll.dll
0x76960000 - 0x76aa0000 C:\WINDOWS\SYSTEM32\KERNEL32.DLL
0x76d70000 - 0x76e3f000 C:\WINDOWS\SYSTEM32\KERNELBASE.dll
0x71e50000 - 0x71f0a000 C:\Program Files\Bitdefender\Bitdefender\Active Virus Control\Avc3_00231_025\avcuf32.dll
0x00230000 - 0x002ca000 C:\WINDOWS\system32\apphelp.dll
0x00530000 - 0x00782000 C:\WINDOWS\AppPatch\AcGenral.DLL
0x74e60000 - 0x74f1e000 C:\WINDOWS\SYSTEM32\msvcrt.dll
0x74b80000 - 0x74bbe000 C:\WINDOWS\SYSTEM32\sechost.dll
0x74940000 - 0x7495d000 C:\WINDOWS\SYSTEM32\SspiCli.dll
0x75140000 - 0x75181000 C:\WINDOWS\SYSTEM32\SHLWAPI.dll
0x74280000 - 0x7435c000 C:\WINDOWS\SYSTEM32\UxTheme.dll
0x74cc0000 - 0x74e0f000 C:\WINDOWS\SYSTEM32\USER32.dll
0x753f0000 - 0x754f8000 C:\WINDOWS\SYSTEM32\GDI32.dll
0x743a0000 - 0x743c0000 C:\WINDOWS\SYSTEM32\WINMM.dll
0x00190000 - 0x001a2000 C:\WINDOWS\SYSTEM32\samcli.dll
0x76c60000 - 0x76d6b000 C:\WINDOWS\SYSTEM32\ole32.dll
0x74f20000 - 0x74fa7000 C:\WINDOWS\SYSTEM32\OLEAUT32.dll
0x001b0000 - 0x001c5000 C:\WINDOWS\SYSTEM32\MSACM32.dll
0x74800000 - 0x74808000 C:\WINDOWS\SYSTEM32\VERSION.dll
0x75720000 - 0x768c3000 C:\WINDOWS\SYSTEM32\SHELL32.dll
0x74250000 - 0x74269000 C:\WINDOWS\SYSTEM32\USERENV.dll
0x73350000 - 0x73369000 C:\WINDOWS\SYSTEM32\dwmapi.dll
0x73480000 - 0x735a4000 C:\WINDOWS\SYSTEM32\urlmon.dll
0x75220000 - 0x75297000 C:\WINDOWS\SYSTEM32\ADVAPI32.dll
0x73370000 - 0x733ce000 C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
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0x75080000 - 0x75131000 C:\WINDOWS\SYSTEM32\RPCRT4.dll
0x74930000 - 0x74939000 C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
0x76b10000 - 0x76c5e000 C:\WINDOWS\SYSTEM32\combase.dll
0x74380000 - 0x743a0000 C:\WINDOWS\SYSTEM32\WINMMBASE.dll
0x74240000 - 0x7424e000 C:\WINDOWS\SYSTEM32\profapi.dll
0x73af0000 - 0x73d07000 C:\WINDOWS\SYSTEM32\iertutil.dll
0x73d40000 - 0x73f04000 C:\WINDOWS\SYSTEM32\WININET.dll
0x748d0000 - 0x74921000 C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
0x75040000 - 0x7507a000 C:\WINDOWS\SYSTEM32\cfgmgr32.dll
0x74360000 - 0x7437f000 C:\WINDOWS\SYSTEM32\DEVOBJ.dll
0x73a60000 - 0x73ad7000 C:\WINDOWS\SYSTEM32\SHCORE.DLL
0x74e30000 - 0x74e55000 C:\WINDOWS\system32\IMM32.DLL
0x74bc0000 - 0x74cb7000 C:\WINDOWS\SYSTEM32\MSCTF.dll
0x7c340000 - 0x7c396000 C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d810000 - 0x6dac0000 C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x6d7c0000 - 0x6d7cc000 C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d330000 - 0x6d34f000 C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d800000 - 0x6d80f000 C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x6d1d0000 - 0x6d1e3000 C:\Program Files (x86)\Java\jre6\bin\deploy.dll
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0x6d630000 - 0x6d639000 C:\Program Files (x86)\Java\jre6\bin\nio.dll
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0x71e30000 - 0x71e4a000 C:\Program Files (x86)\TeamViewer\Version9\tv_w32.dll
0x74810000 - 0x74819000 C:\WINDOWS\SYSTEM32\kernel.appcore.dll
0x73610000 - 0x73619000 C:\WINDOWS\SYSTEM32\Secur32.dll
0x6f590000 - 0x6f59a000 C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll
0x72020000 - 0x720b4000 C:\WINDOWS\SYSTEM32\winhttp.dll
0x73d20000 - 0x73d3e000 C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
0x73ae0000 - 0x73ae8000 C:\WINDOWS\SYSTEM32\WINNSI.DLL
0x73860000 - 0x738dc000 C:\WINDOWS\SYSTEM32\DNSAPI.dll
0x73850000 - 0x73857000 C:\Windows\System32\rasadhlp.dll
0x73800000 - 0x73844000 C:\WINDOWS\System32\fwpuclnt.dll
0x6d230000 - 0x6d286000 C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x71cc0000 - 0x71cd8000 C:\Program Files\Bitdefender\Bitdefender\antispam32\bdsecurepass.dll
0x74b70000 - 0x74b76000 C:\WINDOWS\SYSTEM32\PSAPI.DLL
0x739f0000 - 0x73a59000 C:\WINDOWS\SYSTEM32\MSVCP100.dll
0x73930000 - 0x739ef000 C:\WINDOWS\SYSTEM32\MSVCR100.dll
0x71ce0000 - 0x71d28000 C:\WINDOWS\SYSTEM32\OLEACC.dll
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0x743e0000 - 0x7440f000 C:\WINDOWS\system32\rsaenh.dll
0x743c0000 - 0x743dd000 C:\WINDOWS\SYSTEM32\bcrypt.dll
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0x06380000 - 0x06390000 C:\WINDOWS\system32\napinsp.dll
0x06390000 - 0x063a4000 C:\WINDOWS\system32\pnrpnsp.dll
0x063b0000 - 0x063c2000 C:\WINDOWS\system32\NLAapi.dll
0x063d0000 - 0x063d9000 C:\WINDOWS\System32\winrnr.dll
0x6d450000 - 0x6d475000 C:\Program Files (x86)\Java\jre6\bin\jpeg.dll
0x6d560000 - 0x6d569000 C:\Program Files (x86)\Java\jre6\bin\management.dll
0x6ed90000 - 0x6eda2000 C:\Program Files (x86)\VideoDownloadConverter_4z\bar\1.bin\4zbrstub.dll
0x6edb0000 - 0x6edc2000 C:\Program Files (x86)\PackageTracer_69\bar\1.bin\69brstub.dll
0x6d1a0000 - 0x6d1c3000 C:\Program Files (x86)\Java\jre6\bin\dcpr.dll
0x74fc0000 - 0x7503d000 C:\WINDOWS\SYSTEM32\clbcatq.dll
0x6d520000 - 0x6d545000 C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d550000 - 0x6d558000 C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x70c10000 - 0x70c89000 C:\WINDOWS\SYSTEM32\DSOUND.dll
0x70d90000 - 0x70dce000 C:\WINDOWS\SYSTEM32\POWRPROF.dll
0x70e90000 - 0x70ed8000 C:\WINDOWS\SYSTEM32\MMDevAPI.DLL
0x70e30000 - 0x70e64000 C:\WINDOWS\SYSTEM32\wdmaud.drv
0x70e80000 - 0x70e87000 C:\WINDOWS\SYSTEM32\ksuser.dll
0x70e70000 - 0x70e79000 C:\WINDOWS\SYSTEM32\AVRT.dll
0x70dd0000 - 0x70e25000 C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
0x70d80000 - 0x70d89000 C:\WINDOWS\SYSTEM32\msacm32.drv
0x06260000 - 0x0626b000 C:\Users\JIM\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\10\2e8835ca-49967b97-n\jniwrap.dll
0x062c0000 - 0x062c9000 C:\WINDOWS\SYSTEM32\docobj.dll
0x0bf60000 - 0x0bfdb000 C:\WINDOWS\SYSTEM32\sxs.dll
0x6d360000 - 0x6d366000 C:\Program Files (x86)\Java\jre6\bin\jawt.dll

VM Arguments:
jvm_args: -Xmx640m -Xms256m -Djnlp.smsession=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-Dsun.java2d.noddraw=true -Dsun.awt.disableMixing=true -Djnlp.SSL_CA_CERTIFICATES_DIR=https://img.etrade.com/certs/CA/SonicMQCA.der -Djnlp.com.abwg.configurl=https://img.etrade.com/etprocli_alt1 -Djnlp.username=JIMSUE2013 -Djnlp.prof=false -Djnlp.multi_session=false -Xbootclasspath/a:C:\\Program Files (x86)\\Java\\jre6\\lib\javaws.jar;C:\\Program Files (x86)\\Java\\jre6\\lib\deploy.jar;C:\\Program Files (x86)\\Java\\jre6\\lib\plugin.jar -Djnlpx.vmargs=-Xmx640m -Xms256m -Djnlp.smsession=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-Djnlpx.jvm=C:\Program Files (x86)\Java\jre6\bin\javaw.exe -Djnlpx.splashport=49870 -Djnlpx.home=C:\\Program Files (x86)\\Java\\jre6\\bin -Djnlpx.remove=false -Djnlpx.offline=false -Djnlpx.relaunch=true -Djnlpx.heapsize=268435456,671088640 -Djava.security.policy=file:C:\\Program Files (x86)\\Java\\jre6\\lib\security\javaws.policy -DtrustProxy=true -Xverify:remote -Dsun.awt.warmup=true
java_command: com.sun.javaws.Main C:\Users\JIM\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\298501d6-16c5ca9b
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Java\jre6\bin;C:\Program Files\Internet Explorer;;C:\Program Files (x86)\Intel\iCLS Client\;C:\Program Files\Intel\iCLS Client\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\Windows Live\Shared;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x86;C:\Program Files (x86)\Intel\OpenCL SDK\2.0\bin\x64;"C:\Program Files (x86)\Java\jre6\bin"
USERNAME=JIM
OS=Windows_NT
PROCESSOR_IDENTIFIER=Intel64 Family 6 Model 58 Stepping 9, GenuineIntel



--------------- S Y S T E M ---------------

OS: Windows 8 , 64 bit Build 9200

CPU:total 2 (2 cores per cpu, 1 threads per core) family 6 model 58 stepping 9, cmov, cx8, fxsr, mmx, sse, sse2, sse3, ssse3, sse4.1, sse4.2, popcnt

Memory: 4k page, physical 16460880k(11824028k free), swap 18951248k(12100196k free)

vm_info: Java HotSpot(TM) Client VM (20.45-b01) for windows-x86 JRE (1.6.0_45-b06), built on Mar 26 2013 13:40:03 by "java_re" with MS VC++ 7.1 (VS2003)

time: Fri Mar 28 12:43:09 2014
elapsed time: 195 seconds

 
Ulf Dittmer
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So it's not just a Java exception - the JVM actually crashes. Yikes. It seems that the Excel library you're using relies on some native code invoked via JNI (or vice versa):



Have you contacted the author of this library to see what they can tell from this?
 
Paul Wyatt
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I take it that these three library items provide the communication interface between the main application and Excel.
We have spoken to the provider of the TPA, who included these libraries with it, and they have suggested using a different release of Java6.
Does the log provide any imformation about what exactly caused the VM to crash?
It was also suggested that we try a downgrade to Java 5 ?
 
Paul Wyatt
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Ulf

Is there any news about the log report ?
 
Ulf Dittmer
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I can't say anything else - I'd take it up with the customer service. Or file a bug report with Oracle, like the message suggests. But that could take years to resolve, if it happens at all.
 
Paul Wyatt
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Ulf
Unfortunately, like Oracle they are a massive business, and they dont have a lot of time for the "small beer" customer.
I will have to try and get help elsewhere. Thanks again for your interest in my problem.

Hercules
 
Paul Wyatt
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It has been suggested that I should have worked with one posting for this instead of starting another thread in order to address the problem more accurately.
Since the new post containing more relevant information has been closed, I am copying it into this original thread.

Hello
I have been trying to help someone who is running a host application with an Excel API (JExcel, I think).
The set up can be unstable and the JVM can crash producing an error log report. However, It can also
run quite happily for an hour or so. When it does go down, the contents of the report are much the same.
As these log reports are all we have, I was wondering if there is any way to examine/analyse the contents
in order to pinpoint what might be causing them ?
I am new to java, and we have tried contacting the package providers and (predictably) they say that
it must be due to our activities on the workbook coming into conflict with the main process, but they can't
say how or why.

Does anyone know where we can get help, please ?


Reply from Campbell Ritchie posted 06 April 2014 14:31:56


Start by posting the most recent stack trace in your log file.

Response from Paul Wyatt posted 06 April 2014 16:05:37:

Hello Campbell and thanks for your response. Im not 100% confident about which part is the stack trace but here goes;
this isnt correct, let me know:
IfTop of Stack: (sp=0x0869f080)
0x0869f080: 0000000c 00000000 0869f76c 02ddd86c
0x0869f090: 1eedcb18 00000003 0c9eebf0 0c9eec50
0x0869f0a0: 0c9eec00 0869f0bc 0869f76c 02dc1dc8
0x0869f0b0: 0c9eebf0 0c9eec00 0869f76c 02a0b9b0
0x0869f0c0: 0000000c 00000000 6da752c8 0869f0e8
0x0869f0d0: 06082f2a 06f21128 0000000c 00000004
0x0869f0e0: 00000000 0869f10c 0869f76c 02d78d60
0x0869f0f0: 06f21128 0869f10c 0869f76c 02db85b8

Instructions: (pc=0x02a0b72e)
0x02a0b70e: bc ff 89 84 24 00 d0 ff ff 55 83 ec 38 8b 74 24
0x02a0b71e: 40 8b 44 24 44 bf 88 e6 df 38 8b bf 90 02 00 00
0x02a0b72e: 8b 06 0f be 59 26 83 fb 00 0f 85 3e 00 00 00 8b
0x02a0b73e: f0 0f bf f6 8b fe c1 e7 08 c1 fe 08 81 e6 ff 00


Register to memory mapping:

EAX=0x00000000 is an unknown value
EBX=0x00000000 is an unknown value
ECX=
[error occurred during error reporting (printing register info), id 0xc0000005]

Stack: [0x08650000,0x086a0000], sp=0x0869f080, free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
J java.nio.DirectByteBuffer.getInt(J)I
j com.abwg.client.jexcel.JExcelWatchListModel$7.run()V+28
J com.jniwrapper.win32.MessageLoopThread$ThreadAction.run()V
V [jvm.dll+0xfb88b]
V [jvm.dll+0x18d551]
V [jvm.dll+0xfba31]
V [jvm.dll+0xfba8b]
V [jvm.dll+0xb5e89]
V [jvm.dll+0x119b74]
V [jvm.dll+0x14217c]
C [msvcr71.dll+0x9565] endthreadex+0xa0
C [KERNEL32.DLL+0x1495d] BaseThreadInitThunk+0xe
C [ntdll.dll+0x498ee] RtlInitializeExceptionChain+0x84
C [ntdll.dll+0x498c4] RtlInitializeExceptionChain+0x5a


 
Jesper de Jong
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It might be a bug in the JExcel library which you seem to be using to work with Excel documents, so maybe you need to contact them and not Oracle.

Is it this library you're using: JExcel? It looks like it's a commercial product (and it's not cheap), so I'd expect they provide professional support for their customers.
 
Campbell Ritchie
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Sorry nobody else has been able to provide any more help. We tried our hardest, but you get to the stage where nobody knows.
 
With a little knowledge, a cast iron skillet is non-stick and lasts a lifetime.
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