I have the OCA/OCP Java SE 7 Programmer I & II Study Guide (Exams 1Z0-803 & 1Z0-804) By: Kathy Sierra; Bert Bates
As described in the appendix to the book, I went to http://mhprofessional.com/mediacenter/ and entered the ISBN of 0071771999. The search yielded the correct book. Then I entered my email for the link to the online materials.
I got the electronic version of the book (Kindle) from Amazon, and wanted to download the associated material indicated in Appendix C. Haven´t been able to get it yet.
Entered the ISBN and my email on the appropriate link, and got an email with the download link. The link points to a file with filename being the ISBN of the book, then .zip. The file is supposedly 108 MB. I can start downloading the file, but the download absolutely never finishes. I have been able to download only between 40 and 60 MB, then it brakes for no apparent reason, both with Firefox and Chrome. Resulting zip file is useless. Any server problem there?
What is worse, the email from McGrawHill Media Center (with the download link) has an email at the end, which I can contact if I need help: "If you require assistance with your download, please visit our Technical Support Center or email email@example.com."
Well, guess what, just wrote to that email, and I got an immediate rejection by Google saying the user doesn´t exist:
>Google tried to deliver your message, but it was rejected by the server for the recipient domain mhedu.com by mail.eppg.com. [188.8.131.52].
>The error that the other server returned was:
>550 5.1.1 <firstname.lastname@example.org>... User unknown
Ok McGrawHill, how am I supposed to download said content then? The download doesn´t work, and the support email you tell me to use doesn´t exist (how nice of you)
Can I get any help here in Java Ranch? Has anybody managed to get the full download? Do the authors know anything about this issue?
How long ago? And was the file similar to what I indicated (ISBN dot zip?)
A large company not properly writing their own customer support email addresses in the emails they send to customers suggests quite a poorly handled Customer Service. I wouldn´t expect any ultimately effective result from "hunches" like the ones you suggest, and wouldn´t try them. They should get their act together, period. The download itself is already ridiculously slow and already problematic in the first place.
posted 4 years ago
Wanted to report that today I managed to get the complete, uncorrupted zip file. After about an hour of download time though :S (Even though Speednet reports the local network I´m at has 14 Mbps download / 9 Mbps upload speeds) Anyway, got the full zip file, finally.