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Senior Production Support Engineer for Oracle ATG Commerce in Raleigh, NC

 
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Hi,

The official job title reads "Senior ATG Software Engineer" but it is more for the Production Support side. Please apply using the link below. Unfortunately I don't have the information about visa sponsorship.

https://www.americanredcross.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=44069&CurrentPage=69&sid=106

Job Title: Senior ATG Software Engineer
Area of Interest: Information Technology
Job Description:
Position Summary:
The Senior Software Engineer is responsible for the service delivery and platform performance of hosted application solutions for American Red Cross’s digital platforms. The primary focus of this position will be assisting with driving reliability, availability, and performance of all hosted systems including provisioning, balancing, and capacity planning while consistently meeting or exceeding all Service Level Agreements. This position will work closely with architects, business analysts, application developers, program managers, and web engineers gathering the appropriate service level requirements and ensuring the overall performance and health of the hosting services being provided in support of the business strategy. The individual in this role must be able to function with a degree of independence and minimal direct supervision. This position will report directly to the Director of Web Operations.

Key Responsibilities:
Manage day-to-day hosting operations for multiple projects and critical services across the entire web stack including Oracle ATG Commerce 10, Adobe CQ5, Akamai, Oracle 11g, Red Hat Enterprise Linux, and JBoss
Experience with ATG BCC and CSC, shell scripting, complex SQL, e-commerce/payment gateways, Google Analytics, and J2EE performance tuning is desired.
Drive reliability, availability, and performance of all hosted systems including provisioning, balancing, and capacity planning while consistently meeting or exceeding all Service Level Agreements
Function as the managed services liaison accountable for managing the relationship with key service providers to gain a strong practical and working knowledge of their capabilities.
Provide leadership by understanding business processes, best practices and methodologies that can be used to continuously improve service delivery, operational stability, capacity planning, and ensure compliance with the highest quality standards, Information Technology Infrastructure Library (ITIL),and best practices
Supports business continuity and disaster recovery programs for all web platforms ensuring alignment with internal business requirements.
Investigates operations-related problems/inquiries and recommends, facilitates and coordinates solutions.Assists in driving operations and infrastructure projects.
Working in highly client-facing roles to contribute throughout the end-to-end delivery lifecycle of complex and large-scale technology solutions.
Leading on-shore, near-shore and off-shore account teams Experience working in an Agile environment
Qualifications:
Bachelor’s Degree in Computer Science, Information Systems, Information Technology Certification, or equivalent substantive work experience.
Minimum of 2-4 years experience managing the production infrastructure for web/mobile applications using packaged eCommerce platforms preferably Oracle ATG Commerce
Overall at least 5-7 years experience driving infrastructure activities for web platforms
Experience with infrastructure architecture design and capacity planning
Experience managing infrastructures with high traffic and transactions
Proven fundamental Information Technology experience including architecture, security, infrastructure, applications, information management and service oriented architecture.
Proven track record successfully supporting the ongoing operations of web platforms.
As an Affirmative Action/Equal Opportunity Employer, well-qualified women, minorities, veterans and persons with disabilities are encouraged to apply.
Requisition Number: NHQ44069
Nationwide:
Divisional:
Regional:
Chapter Code - Chapter Description:
If this is a Chapter Position then select the Chapter - Chapter Description
Business Unit: NHQ
Country: United States
State/Province: North Carolina
City: Raleigh
Full Time / Part Time: Full Time
Shift: 1st - First Shift
Work Schedule: 8am-5pm
Percentage of Travel:
Relocation Eligibility: No
 
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Welcome to the Ranch and good luck finding the best person for that job.
 
Ivan Chou
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Thanks for the welcome, Campbell Ritchie!

All - FWIW this is one of those "Purple Cow" postings, realistically no one is going to have nearly everything on the list so please keep that in mind.
 
Campbell Ritchie
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Careful how you handle that, then. If you tell HR those are the requirements they will reject every applicant Have a look at this post of Winston Gutkowski's in a thread where people are discussing whether degrees are worthwhile (and quite a lot more besides).
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