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DevOps and Dev environments

 
Greenhorn
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At my company, there is quite a bit of contention over the responsibility of the dev environments. We use chef recipes created by the DevOps team to build our dev VMs, but when they break it is up to the developers to fix them because they don't have the bandwidth. Is there a common practice here? I don't know if every team needs a dedicated DevOps resource or if there just needs to be developers working with DevOps more consistently to make sure the lower environments are kept in line with UAT and PROD as development is underway.

Thanks,
Ci-Ci
 
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One model is to have a DevOps team that is responsible for the tools and then each Dev team uses and configures the tools. This means the Dev team is responsible when it breaks. The help from the DevOps team is in the nature of an initial set up but not continuing support. It sounds like this is your situation. If your organization is large enough then the DevOps team might have training and help sessions but this depends on how pervasive the problems with using the tools are and how many Dev customers there are for each tool.

It helps if the DevOps group has a clear set of roles and responsibilities and then are staffed so that they can fulfill them.
 
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