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Cleared OCMJEA 6 ,Stuck at course submission form

 
muhammad a siddique
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Hello
I cleared 1Z0-866/1Z0-865 last month with 137 marks.
I already took the 'Mandatory trainning' last year. For some reason i thought that i have to wait for the exam results before i can proceed to
step 6-Course Submission form.

Anyway i submitted the course form a month ago and in few business days i received an email from ocpreq_ww@oracle.com requesting a soft copy of course completion. They replied that they are verifying it with the Oracle University and after that there is complete silence from them for about a month. I even tried to contact them via email but no response.

Is there any other support/email ticketing system that i can contact for this issue?

did anyone else has experience same issue? what is average time for them to verify my course?


 
K. Tsang
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Welcome to the Ranch

How did you first submit the course submission form?

When I did mine long time ago, I contacted the CSR through CertView about it and provided the duration, dates, training center and course name. I don't recall sending them the soft copy of the course completion/attendance paper.

Anyway I suggest you contact Oracle through CertView and let them know the situation, probably pasting the email correspondence to it.

CertView exam history will show if the course submission is success. Maybe check there first.

Congrats on passing
 
muhammad a siddique
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Thanks
From the officail certification page at oracle , i followed a link to pearsonvue.com/oracle/ to submit course form.
Upon submitting this form, they told me that they couldn't find me in the system and requested the soft copy of course completion

 
K. Tsang
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muhammad a siddique wrote:Thanks
From the officail certification page at oracle , i followed a link to pearsonvue.com/oracle/ to submit course form.
Upon submitting this form, they told me that they couldn't find me in the system and requested the soft copy of course completion



In that case do you have the course completion paper?
 
muhammad a siddique
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Yes I do
I logon to oracle university and fetch my completion certificate that i sent them a month ago.
Haven't heard back from them since then
 
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