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Assessment Test #s ,Kindle (Java OCA 8 Programmer I Study Guide, Sybex)

 
Charles O'Leary
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Hi,

This is my first Kindle Study Guide.  The numbers are 1, 2, 3, 4, 5, 6, 7, 8, 9, 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 0 on the Assessment Test of Kindle (Java OCA 8 Programmer I Study Guide, Sybex;Boyarsky, Jeanne; Selikof).  In other words, the first of two digits are truncated, although they aren't visually truncated since there is plenty of white space within the left margin.  Needless to say, the errata table, for me, needs correcting possibly. 

1) Have I somehow overlooked this on the errata table and/or is there a separate/different set of errata?

2) Most importantly,  is it possible that new errors have been introduced since my Kindle purchase on 8/02/16?
   
 
Charles O'Leary
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3) (Example of question 2)  Question 2, among other choices: "B. Color: null";"C. Color:White"  This appears to totally contradict Errata?  Do the answer(s) now change? (I'm in the process of attempting to make all corrections ... I haven't actually read past and/or completed the Assessment Test yet.
 
Jeanne Boyarsky
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Charles,
1) Ugh. That's horrible. Is it possible the problem is the device you are viewing it on? I feel like I'd have heard lots of complaints if the e-book was that broken! I don't have access to the Kindle edition but it isn't like that in iBooks or on Amazon's preview. You might want to ask Amazon if you can get a refund and buy the paper book instead. Or at least flip through the e-book to see if this problem interferes with text rather than just question numbers. Because if the former, it is a showstopper as opposed to an annoyance.

2) Sybex doesn't update the e-book with fixed errata so you have the same set of errata as those who bought the book the day it came out. If they do a second printing of the book with errata fixed, the e-book will be updated in one pass at the same time.

3) Typo in the errata. (Sorry. I tend to post in the errata fast so sometimes miss stuff. It should have said "C")
 
Charles O'Leary
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1) Flipping through my Kindle book on both my Nexus 6 Kindle for Android App and my Windows 10 Kindle for PC App on my Lenovo laptop, I see that all three total double digit numbers in Appendix B display appropriately.   Windows 7 Kindle for PC App on my work desktop performed the same earlier. Unfortunately, that's the exception, double digit numbers appear as only the single right digit throughout on both my Nexus 6 and my Windows 10 Lenovo laptop.  I had the same problem earlier on my Dell desktop.  In all cases, it appears that only the double digit numbers for both the questions and answers are affected on my Kindle purchased 08/02/16 book on all three of my devices.  But wait ... https://read.amazon.com/ does NOT suffer from the same problem.  Please advise.

1a) Actually, I can't see any of the questions and answers on Google Books.  Are non-Kindle e-books better?

2) It will happen.  When do you anticipate the second printing?  If I stick it out with Kindle, are all my highlights, notes, corrections, etc. going to disappear?  I'll then have to start all over with all my highlights, notes, corrections, etc.?

3)There's hope!  Glad to hear it's not "only me" in only my Kindle e-book again this time. 


Thanks
 
Charles O'Leary
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2) above refers to Goole Book previews only.
 
Charles O'Leary
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Okay, I just got off the phone with a customer service rep from Amazon.  Essentially, I told her about the numbers and how everything looked fine on Amazon Cloud Reader (AKA https://read.amazon.com/)  but sucked on Kindle for PC and Kindle for Android.  She did mentioned that I could return the book within 7 days (I may possibly be out of my 7 days), but if things were fixed, I'd be willing to continue with Kindle.  She completely pushed back on the idea that this was an Amazon problem.  She was adamant that the authors and/or publishers were responsible for properly converting any/all books appropriately.  In other words, do you anticipate that my book will be fixed very soon ... before my return day ends, if that point hasn't been reached already? Or, as you noted earlier, would you advise I buy the print book instead?  Obviously, even if I were fixed, other (future) Kindle-ers may presumably have the same problem.
 
Jeanne Boyarsky
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I'll let the publisher know, but I think they are going to say it is an Amazon problem since it only happens in some readers. And even if the publisher agreed it was their problem, I wouldn't expect a fix on a timely basis. Since it displays poorly on the devices you actually wished to use, I'd advise you return it and switch to print.

Sorry. I get that you prefer an e-book. But ugh...
 
Charles O'Leary
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Jeanne,

Thanks for your help on this!



Ranchers that purchased Jeanne's Kindle book on/before 8/2/2016,

In summary for the benefit of other Die Hard Kindle-ers, looking at https://read.amazon.com/, also known as the Kindle Cloud Reader, and in my limited corrections of all non-mock portions of the book (since I found the Kindle Cloud Reader to be to be mostly corrected), I think that I can make it work since it doesn't appear to suffer from the aforementioned formatting issues as Kindle for Android nor Kindle for PC.  Obviously, it's not at all the truly portable Kindle experience that I'm accustomed to, but I, personally, think it will work for my first leg(/book) of (8) certification (at least for now).  The Kindle Cloud Reader, alone, perhaps may sub-optimally work for others as well.   

 
Jeanne Boyarsky
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Charles,
Thanks for the feedback on your experience.

I did ask the publisher. Who unsurprisingly said it was an Amazon issue. He said you could create a ticket at Wiley/Sybex's customer forum. I personally don't think that will help though.
 
Charles O'Leary
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Jeanne,

After Wiley/Sybex customer service live chatting that referred me to the form that I had already attempted and still not getting my creds to login, I'm simply throwing in the towel.  I can better use the time actually completing your excellent book (based on certification results and what I've read thus far), rather than going from one (Amazon) customer service department to the other's (Wiley).  Somehow, I hope this helps whomever experiences this issue next.  No need to follow up with me ... just wanted you to know. 

Details From my Wiley/Sybex login page:

type Status report

message

description This request requires HTTP authentication.

Apache Tomcat
 
Jeanne Boyarsky
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Charles,
Thanks for the update. I agree your time is better spent actually reading the book.
 
Charles O'Leary
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10-4.  Infinite loop activated.

FYI Kindle (Java OCA 8 Programmer I Study Guide, Sybex) Ranchers:

Date: Fri, 19 Aug 2016 19:44:10 +0000
From: wileysupport@wiley.com
Subject: Kindle for PC and Kindle for Android

Thank you for contacting Wiley. This is our 1st attempt to confirm the status of your request for support. Please reply and let us know if the solution provided has resolved your issue or you require additional assistance.

In this case you will need to contact Kindly support at https://www.amazon.com/gp/help/customer/contact-us?ie=UTF8&ref_=hp_ss_qs_v3_dv_cu_t2&skip=true so that they can look into this for you as this is an issue with the Kindly format of the book. Kindly let me know if there is anything else I can assist you with today.

Thank you,
Wiley Technical Support
--------------------------------------------
Also note: There's a different non-Kindle ebook that Wiley is offering with proof of purchase.  I'm likely to take that option!
 
Jeanne Boyarsky
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Charles O'Leary wrote:Also note: There's a different non-Kindle ebook that Wiley is offering with proof of purchase.  I'm likely to take that option!

Now that's interesting! Thanks for sharing this info.
 
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