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My phone is frozen  RSS feed

 
Frank Vazz
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I am using HTC desire. The problem is that the screen is freezed. It shows only the logo screen when turn it on . I tried hard reset but it couldn't solve the problem.
 
Wim Van Geyt
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Shiloob Vm wrote:I am using HTC desire. The problem is that the screen is freezed. It shows only the logo screen when turn it on . I tried hard reset but it couldn't solve the problem.


Did you try to restart the phone?
Long push on the start button?

If it is still an old phone with a loose battery, you can also take out the battery and put it back in place.

 
O Shea
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Have you enabled USB debugging in your phone?
 
Pete Letkeman
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Welcome to CodeRanch Shiloob.

This looks to be a somewhat common problem with HTC devices .
If you Google for
htc desire frozen screen
You will find that many people have run into issues like this.

The most common solution is to do a reset, however that is what Shiloob Vm has already done.
I would then suggest trying to find the cause of the problem by going back to basics.
Remove all of the extra things like headphones, chargers, SD cards, SIM cards.
- If your device works without anything extra then add them back in one at a time rebooting each time to narrow down the culprit(s).
   - It could very well be that two or more things working in conjunction are causing this problem so try many different combinations to make sure you know what the problem is before replacing that part.
 
Johanna Brown
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I do understand you as I had a similar issue with my HTC phone. Unfortinately, I didn't find the solution and had to buy a new one.
 
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