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Why can't I open a create project or file?

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I just downloaded Netbeans 8.2 but when I tried to open or create a new project or file, nothing happens. I am just stuck on the starting page. I tried re-downloading it and also resetting my laptop many times but the problem still exists. Does anyone know why? (And I'm using MacPro)
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Hi, An:

What does that starting page look like?  You don't have a File menu to pull down?

When I open my (pretty old) NetBeans IDE and close all projects, I see a kind of T-shaped screen with three boxes and it has the menu bar at the top.  It may be (if memory serves) it had an ad-like screen talking all about how great NetBeans was on one of the large panes.  If you don't have a menu bar, please attach a screen shot.

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