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Block view/disable control on Whatsapp Web  RSS feed

 
Ranch Hand
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Hi,

I wanted to know how can I able to disable or block or insert own Javascript into the Web Whatsapp to not letting the users to click the contact icon and view their information.
Such as, their contact number, email address, etc. Any recommended way to achieve that?
Thanks.
 
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You mean you want to alter the functionality of the Whatsapp web site? I'm assuming that you're not working for Whatsapp, so you don't have ccntrol of their source code. A browser plugin like GreaseMonkey seems a feasible approach. For that to work you'd need to be able to control the browser of your users, something that may be achievable in an enterprise with central IT administration.

But the whole thing sounds odd - you want people to be able to communicate with others, but not know more about them? That sounds misguided. Please elaborate on the use case.
 
gah hon
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Because I am running my own business outside whereas my employees will handle my Whatsapp to communicate my customers.
But I am afraid they my employees will steal the database or etc. So I wanted to let them continue with the Customer Service, but not able to view their information.
 
Tim Moores
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I don't see how your employees not having contact information for your customers will prevent them from harming your business. It may well prevent them from properly doing their job, though.

If you distrust your employees that much, I think a technological solution is not the answer.
 
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gah hon wrote:... not letting the users to click the contact icon and view their information. Such as, their contact number, email address, etc.


Even if you could do that, what would stop customer service employees from just asking the customer for that information?

Customer Service Agent wrote:Thank-you for calling customer service.  Before we begin, could you please tell me your telephone number and email address?

 
gah hon
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What if one day the employee one button to send all the contact number list out?
I have to prevent this happening right. Is not that employee ask for detail to verify.
We won't do that and it's Whatsapp somehow I can check the history.
 
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gah hon wrote:Because I am running my own business outside whereas my employees will handle my Whatsapp to communicate my customers...


Did you know that you can logout from WhatappWeb ? If you are paranoid about someone using your workstation's browser's whatsapp web, why don't you simply log out of it ?
This also brings me to another point .. Why do others have access to your workstation's OS session in the first place ? Isn't it possible to simply lock your user profile when you're away ?
If someone has access to your workstation in your absence, then I think you have bigger problems at hand than just customer contact information loss
 
gah hon
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You misunderstood already. And yes, I can just logout from there when I am away.
But the Whatsapp ID is company use, the employee provide the customer services via company Whatsapp ID.
But I'm have to prevent this happening, that's why I am asking whether is there anyway to achieve that tho.
Because I am not 24 hours staying in the office.
 
Tim Moores
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You're missing the point. Please re-read what Ron and I said earlier about why this approach is misguided.
 
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