Campbell Ritchie wrote:Start by thinking about why you need to be more assertive, I think.
That would be a good beginning in this direction. I think I should be assertive since it has been seen over the years in the industry that assertive communication is the right way of communicating. If someone is not assertive, he would have more hindrances/setbacks in getting his work accomplished as per the expectations.
On doing a google search for assertive, it shows the meaning as having or showing a confident and forceful personality. I went through some videos on assertive communication and it tells that assertiveness is different and better than being aggressive. What kind behaviour is "forceful" behaviour at workplace(as in the meaning of assertive along with confident)?
The video is good one. It shows one employee taking some clarifications from his manager who was initially rude but later on her tone got better after the assertive communication attempted by him. What I understood is that assertive communication at workplace means being politely aggressive on whatever is required to get your work accomplished. In case of any resistance from the other employee, communicate to him that you do understand his point but still this is required to get the work done so should be done.
Anyone has any views on whether this is the right meaning of assertive behaviour at workplace or wants to add anything?